Required Qualifications
- Minimum of a two-year related degree, college level coursework in business or human services, prior Veterans Affairs claims work or equivalent military experience.
- Two years’ experience with case work that researches, develops, documents, and investigate claims, preferably in an agency dealing with veterans’ issues.
- Preferred history of military service in the U.S. Armed Forces with a discharge under honorable conditions.
- Possession of a valid Michigan Driver’s License
- Knowledge of computer operations and case work programs.
- Ability to become an accredited Veterans Counselor within 6 months.
- Ability to Maintain high levels of accuracy with reporting documents, claims material and reports.
- Ability to familiarize and interpret the Code of Federal Regulations Title 38.
- Ability to travel to or remotely attend required state and national training conventions.
- Ability to make public presentations.
- Ability to communicate effectively with officials, employees and the public and develop effective relationships with clients, service organizations and professional contacts.
- Ability to communicate and diffuse potential threatening environment under adverse conditions with distressed individuals.
- Ability to understand medical terminology and language.
- Ability to manage tasks and assigned projects in a timely manner.
- Willingness to attend night meetings and work outside of normal business hours.
- Must be bondable and able to pass a pre-employment background check, which includes a physical and drug test.
SELECTION GUIDELINES
Selection is based on strength of application, education, experience, personal interview and reference check. Job-related testing may be used to evaluate applicants.
PHYSICAL DEMANDS
While performing the essential functions of this job, the employee is regularly required to sit for long periods of time, stand, walk, climb, stoop in confined spaces, kneel, crouch, talk, hear, feel, reach, grab, keyboard and touch. The employee must occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
WORK ENVIRONMENT
Work is performed primarily in offices and departments within County buildings, but can be both indoors and outdoors. Some jobs require an employee to work in a hazardous environment that involves exposure to unpleasant and noxious fumes and odors. Some jobs require the employee to be exposed to noise, dust, dirt and dampness. Some jobs require travel. Some jobs require the employee to be exposed to inclement weather conditions.
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The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The County of Delta is an Equal Opportunity Employer
