Nature of Work
Multiple open positions are available.
The City of Grand Rapids will create an eligible list of qualified candidates to be used in the filling of vacancies in Office Assistant II position, throughout the city. The eligible list will remain effective for a minimum of six (6) weeks. .
The purpose of this job is to perform highly varied general office and clerical work. Work involves performing a variety of duties in which set sequences of guidelines or procedures are applied to the processing of data, forms and records and the typing of such material.
Essential Duties & Responsibilities
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Acts as a receptionist; ascertains nature of contacts
Provides information related to the department's or division's policies and practices or regulatory guidelines
Refers telephone or direct complaints and inquiries to other staff, as necessary
Receives, sorts and distributes incoming mail
Processes reports, forms, payments, billings or other similar materials
Performs data entry and uses word processor
Reviews documents for accuracy and completeness, notes discrepancies and consults with supervisors or other employees, as appropriate, for resolution
Operates various office equipment, including computers and other electronic equipment
Maintains electronic and manual filing systems according to prescribed departmental procedures
Posts data to individual records, including payroll records
Delivers files to other offices' and departments as requested
Performs related work as required
Minimum Training and Experience
Required Education and Experience
High school diploma (or GED equivalent)
--AND--
At least one (1) years of related work experience in general clerical or office work
--OR--
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Required Licenses or Certifications
None
