Position Type: Full-Time
Work Environment: Hybrid
Location: Wackerly Branch, Midland, MI 48640, USA
Job Details
Are you passionate about Real Estate Lending and helping members reach their goals? Do you thrive in creating a positive and empowering environment through your leadership? Members First Credit Union is seeking an Assistant Real Estate Lending Manager with three to five years of experience. This position has hybrid potential in Michigan to support your work-life balance. Apply today and join us in our mission of encouraging a better tomorrow!
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!
Position: Assistant Real Estate Lending Manager I
Employment Status: Non-Exempt
Reports to: Real Estate Lending Leader
Position Overview
The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members.
Essential Duties
- Through leadership, create a positive, empowering environment for team members to allow for goal success and professional development.
- Recommend procedures and processes that lead to an environment of continuous improvement to the Real Estate Lending Leader.
- Maintain loan procedures for the real estate lending department that are compliant with lending regulations.
- Oversee the department in the absence of the Real Estate Lending Leader.
- Review Quarterly & Annual HMDA data for quarterly scrub and annual submission.
- Attain the Financial Counselor Certification (CCUFC) through CUNA within the first 12 months.
Duties and Responsibilities
The following statements are intended to describe the general nature and level of work being performed by this position. Additional duties may be assigned to meet business needs.
- Align individual team member performance goals with the Credit Union’s strategic plan.
- Manage department staff; allocate resources to meet operational needs, including scheduling, approving leave, and process improvement.
- Provide support in assisting the team with coverage for servicing, underwriting, processing, funding, and closing as needed.
- Lead and coach employees to meet or exceed performance expectations. Address inadequate performance through documentation and recommend training or disciplinary action to the Real Estate Lending Leader.
- Write, update, and conduct performance summaries for department staff, including monthly development progress reviews.
- Ensure team members are trained and cross-trained in related positions, emphasizing Credit Union culture, mission, and core values during onboarding.
- Analyze workflow on an ongoing basis to determine staffing requirements. Oversee work schedules to ensure proper member service.
- Foster teamwork within the real estate team to deepen member relationships and achieve branch goals.
- Utilize modest project management principles and participate in projects as needed.
- Create opportunities for expanded member relationships by determining needs for additional products and services; recommend appropriate Credit Union solutions.
- Maintain the Credit Union’s professional reputation in real estate lending and business-related transactions.
- Assist the Real Estate Lending Leader with reviewing exams/findings and resolving outstanding issues.
- Seek networking opportunities inside and outside the industry for personal, professional, and Credit Union development.
- Update procedures and standards to elevate member experience, ensuring periodic reviews for effectiveness and compliance.
- Attend educational opportunities and meetings as required; prepare pre- and post-write-ups on educational experiences and ideas for implementation.
- Other duties as assigned.
Qualifications and Expectations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Strives to exceed Credit Union, department, and personal goals, including monthly developmental coaching participation.
- Demonstrates strong leadership skills.
- Self-motivated individual with the ability to multitask in a dynamic environment.
- Exhibits professional communication skills.
- Possesses strong organizational, analytical, and problem-solving abilities.
- Exercises independent judgment and problem-solving with accuracy and attention to detail.
- Motivates or influences others with diplomacy and trust; obtains cooperation internally and externally.
- Availability for overtime, meetings, seminars, and travel.
- Demonstrates courtesy, tact, and diplomacy in all interactions.
Physical Requirements
- Ability to move or transport up to 25 pounds.
- Able to remain stationary for 2-4 hours at a time.
Work Environment
- Maintain a neat and orderly work area.
- Routinely clean and disinfect work areas, including teller stations, desk surfaces, phones, and electronic equipment.
- Protect confidentiality by securing sensitive materials when away from the workstation.
Education and Experience
- Three to five years of experience in a leadership role focusing on real estate lending.
- A two-year college degree or completion of a specialized certification or licensing.
- Working knowledge of regulations affecting mortgage lending.
- Proficiency in Microsoft Word, Excel, and Outlook.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
