Employee Group: Support
Division/Department: President's Office Department
Status:
Part-time, 28 hrs/week, 52 weeks/year
Starting Salary: $14.56 – $16.14 per hour: Commensurate with Qualifications and Experience
Position Summary Information
Position Accountabilities and Essential Functions
The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity, and inclusion among students, faculty, and staff.
POSITION SUMMARY:
Reporting to the BEDI Director, the part-time office professional will provide secretarial support and assistance for the Possible Dream Program. This person requires a welcoming disposition that supports fostering an inclusive, student-centered space where individuals of all identities, backgrounds, and experiences can thrive, have a keen sense of belonging, and achieve academic and professional success. The position is recognized as the primary resource person for the Possible Dream Program and requires a service orientation, exceptional organizational and communication skills, and the ability to manage multiple tasks to meet deadlines. The individual in this position must be extremely personable, dependable, self-motivated, and detail-oriented.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
- Perform clerical functions such as preparing correspondence, arranging conference calls, scheduling meetings, organize and maintain program files.
- Greet Possible Dream students and parents, while demonstrating care, knowledge, and a desire to provide useful information and/or people with the requisite services, resources, and staff.
- Answer the telephone with a satisfactory level of customer service.
- Respond to general questions as received, either in-person or by phone, email, or chat; and returning voicemails as needed.
- Schedule events for the Possible Dream students, updating electronic calendars as appropriate.
- Make event arrangements and provide event support including check-in, proper room set-up, AV, and dining arrangements.
- Hire, train, supervise, and evaluate student assistants to ensure a productive and inclusive work environment.
- Keep inventory of office supplies and ordering materials through established purchasing procedures, preparing requisitions for division purchases, and maintaining monthly budget reports.
- Set up and operate technology for individual and staff meetings, teleconferences, online synchronous activities via Zoom or TEAMS, as directed.
- Effectively utilize Microsoft Office applications (e.g., Word, Excel, PowerPoint, Forms, OneNote, Outlook, SharePoint, OneDrive, and TEAMS) to carry out job responsibilities.
- Independently learn new technologies as necessary, both quickly and thoroughly, by reviewing online tutorials, enrolling in workshops, and requesting assistance from other staff.
- Perform other duties as assigned.
Required Qualifications
- Commitment to the Community College mission, vision, and values.
- Dedication to working with students from diverse backgrounds, particularly those who have been historically underserved in educational environments.
- One to three years of relevant work experience, particularly in service excellence and office support.
- Excellent attention-to-detail, organization, and follow-through skills with experience prioritizing multiple tasks and meeting deadlines.
- Advanced technology skills (e.g., Office suite applications).
- Personal communication and collaboration skills to further division goals.
Additional Experiences Considered
- 1 to 3 years of relevant work experience, particularly in service excellence and office support.
- Associate’s Degree.
Application Deadline
The position will remain open until filled. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.
Special Instructions to Applicants
Complete an online application and attach a cover letter with the position title, resume, and copies of transcripts and/or certifications and licenses (if applicable).
Posting Specific Questions
* Required fields are indicated with an asterisk (*).
- In order to track our recruitment sources, please indicate how you became aware of the position vacancy?
- Delta.edu
- Indeed.com
- Career Arc
- MI Works / MI Talent Bank
- HigherEdJobs.com
- Michigan HERC Website
- MLive (Grand Rapids Press, Flint Journal, Ann Arbor News, Jackson Citizen Patriot, Kalamazoo Gazette, Saginaw News, Muskegon Chronicle, Bay City Times)
- Other
If you selected "Other" above, please tell us where you heard about this posting. (Open Ended Question)
- What does it mean for you to have a commitment to belonging, equity, diversity, and inclusion? How have you demonstrated that commitment? (Open Ended Question)
Applicant Documents
Required Documents:
- Resume
- Cover Letter
Optional Documents:
- Transcript 1
- Letter of Recommendation 1
- Letter of Recommendation 2
- Letter of Recommendation 3
- Professional Certifications or Licensures
- Transcript 2
- Transcript 3