DNV - Energy Systems Energy Management group is looking for an Outreach Professional to join the team that is helping DTE's commercial and industrial customers save energy and money. DNV has been retained by DTE to implement its energy efficiency programs. The utility's commercial and industrial customers will be eligible for technical and financial support to make their facilities more energy efficient.
This position will be based out of our DNV office in Detroit, Michigan offering a hybrid schedule of an average of three (3) days in the office and two (2) days working remotely. Detroit Metropolitan area residents are strongly encouraged to apply.
What You'll do:
Promote the energy efficiency program to customers and trade allies within your assigned territory
Understand and implement the company's Sales Process, including but not limited to;
Making outbound calls to new and existing customers to meet assigned energy saving targets
Managing field time effectively with customer or Trade Ally visits
Developing and presenting program presentations to spur project activity
Responding to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers
Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
Maintain professional appearance appropriate for a representative of our organization and the utility
Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
Assist Program Manager in the training of new team members
Lead presentations promoting energy efficiency programs for targeted groups
All other duties as assigned
