At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone and that the diversity of our Associates drives creativity and innovation. Our global team of associates is made of dreamers, doers and innovators who are Bringing the Future Faster by Delivering POWER for a safer, brighter and more sustainable tomorrow.
As a member of #TeamAAM, you'll get to make a difference on day one. You'll have the opportunity to grow, embrace challenges, build your skills and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM...and the world.
Job Posting TitleWarranty Co-op
Job Description SummaryWe are searching for a Warranty Co-op to contribute to our Warranty group within our Quality team. This position will be based out of our Advanced Technology and Development Center in Detroit, MI.
The Warranty Co-op will gain a broad understanding of AAM's products through the process of testing and tearing down components to identify root cause of customer complaints. This co-op will present their findings to various departments to help identify common issue points and contribute to the overall improvement of AAM's products. Additionally, the warranty co-op will assist with tracking customer warranty data, shipping parts for analysis, and generally providing warranty service to AAM customers.
Job Description
Learn about AAM products (axles, prop shafts, PTUs, transfer cases, RDMs, etc.) from the aspect of what went wrong.
Investigate why parts had issues in the field or did not meet the customer's satisfaction.
Pull customer warranty data to track parts returned to the dealerships by cost, labor codes and cases.
Interface with cross-functional teams throughout AAM both Corporate and Plant (Product Engineering, Metallurgical Engineering, Gear Lab Engineering, Quality, Manufacturing, etc.).
Test and tear down the warranty returned parts to determine root cause of customer complaint.
Install warranty returned parts into vehicles to evaluate customer complaints.
Required Skills and Education
Pursuing undergraduate degree at an accredited university.
Major preferred: Mechanical Engineering.
Minimum of 3.0 GPA.
Job hours: 25 -40 hours a week.
Must be interested in pursuing a career in the automotive industry.
Technical / Industrial knowledge and/or experience preferred.
High level of analytical ability.
Computer Expertise (Microsoft Word, Excel, Power-point, Access, etc.)
Strong oral and written communication skills.
About American Axle & Manufacturing
As a leading global Tier 1 Automotive and Mobility Supplier, AAM (NYSE: AXL) designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with over 80 facilities in 18 countries, AAM is bringing the future faster for a safer and more sustainable future. We work together to support our customers on global and regional platforms with a focus on quality, operational excellence and technology leadership.
With our global footprint, we are committed to building an equitable and inclusive culture that encourages, supports and celebrates the unique voices of our diverse workforce. Be part of the future with #TeamAAM.
For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail TalentAcquisition@aam.com . AAM is an equal opportunity/affirmative action employer.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per AAM policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that AAM will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law.
