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Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!
Job Description
The IT Vendor Management Manager is responsible for all technology vendors across the Rockwell organization. You will report to the Director of IT Results Delivery Office. You will be directly responsible for a combination of IT vendor contract, performance, relationship, and risk management. You own and must understand contractual, commercial, and operational working relationships with vendors to ensure delivery of committed products, services, and solutions.
You will report to the Director- IT delivery
Key Responsibilities:
Contract management:
Oversee maintenance of vendor agreements and in cooperation with procurement, legal, and business stakeholders ensure that they are current/up to date.
Oversee the creation and maintenance of a repository of vendors in a contract management database to track key engagement milestones which include expirations and renewals.
Segment and rationalize the vendor portfolio so that it can be applied to the most important vendor relationships/engagements.
Maintain an inventory of vendor spend in collaboration with Finance by category software, hardware, staff augmentation, and services.
Negotiation management:
Oversee the negotiation of large vendor professional services, hardware, and software agreements.
Relationship management:
Manage vendor relationships as the main point of contact between specified vendors and the business.
Serve as a point of escalation for vendor issues and disputes and drive those issues to resolution.
Manage the communication process with vendors, including what information should be communicated, when and by whom, to ensure that appropriate leverage is preserved.
Performance management:
Oversee the measurement and reporting of vendor performance, including the development of evaluation tools based on stakeholder needs, and the creation of scorecards and dashboards.
Ensure that the metrics used to evaluate performance are properly tied to business outcomes and ensure that these metrics are clear.
Manage delivery of performance feedback to vendor organizations and oversee action plans and corrective measures which may arise from the performance management process.
Risk management:
Maintain vendor risk assessments or risk registers in cooperation with risk, privacy, business continuity and security teams.
Develop or participate in the development of risk frameworks accounting for sensitivity to and tolerance for identified vendor risk types (financial, regulatory, operational, reputational, etc.).
Partner with other areas of the business, procurement, and finance to track and report on vendor financial viability, business continuity, and corporate and regulatory compliance.
The Essentials- You will have
Bachelor's or Post-Graduate Degree depending on role*
Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
The Preferred- You may also have
Degree in business or management.
Typically requires 12 years experience in leading vendor management of varying complexity and global scope
Experience leading a team in the management of vendors/third parties, including policies, performance, vendor risk, relationships, contracts including negotiations, and issue and dispute resolution
Experience driving change and facilitating collaboration and action in distributed environment where IT vendor management operates in a center of excellence model
CIPS, CPSM, CTPE, and SFIA qualifications.
Experience with IT standards such as ITIL.
What We Offer:
Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
This job is remote friendly
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that will flex with your personal life.
To learn more about our benefits package, please visit at www..
This position is part of a job family. Experience will be the determining factor for position level and compensation.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other... For full info follow application link.
Rockwell Automation is an Equal Opportunity Employer – Disability/Veteran.
If you are an individual with a disability and you need assistance or reasonable accommodation during the application process, email our Talent Acquisition representative at RAApplicationsupport@ra.rockwell.com.
