Salesforce Cross-Cloud Solution Architect role Summary:
The Salesforce Architect is a cross-cloud, client-facing consultant that contributes to the strategy, sales process and delivery of high-impact, Salesforce-centric solutions. This role has sight to adjacent data and technologies, works with multiple teams to assess, propose, design, develop, and deliver technical solutions that meet client's business objectives and goals. You will drive cross-cloud architectures within Salesforce's expanding MarTech/AdTech product set which will require developing strong working knowledge and design principles with Salesforce Marketing Cloud (SFMC), Experience Cloud, and Service Cloud.
The CX Architect possesses a deep understanding of the breadth of Salesforce experience and engagement technologies, with a working understanding of interactive development technologies. This candidate must have a strong history of delivering technology projects on time and on budget and is able to communicate technical concepts to non-technical clients and internal teams. You must demonstrate functional competency and conceptual understanding of a variety of technical concepts, generally breaking down as follows:
Technically proficient (preferably certified) in:
Salesforce Marketing Cloud
Salesforce Platform (Sales, Service, and its derivatives)
Interface with Publicis Sapient industry go-to-market teams, Salesforce COE, clients and delivery teams to ensure successful outcomes for clients
Participate in the conceptual phase of projects (pre-sales shaping, project discovery)
Provide thought leadership around new approaches, workflows and technologies
Facilitate work planning and estimation with engagement manager, project management and technical teams
Work with tech and experience teams to develop innovative technology enabled ideas
Communicate effectively with broad sets of client stakeholders and globally distributed teams
Provide thought leadership to the business around Salesforce innovation
Willingness to manage and coach aspiring consultants and architects
Your Skills and Experience
Hands-on experience in full lifecycle technical development projects
Experience defining system integrations
Architect solutions using industry standard methodologies
Career Level: Manager
Salary Range: $140,000 - $165,000
The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. The actual range for this position may differ, depending on location and the specific skillset required for the work itself.
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at +1-617-621-0200
Publicis Sapient is a global digital transformation partner that empowers organizations to embrace digital innovation, enhance customer experiences, and accelerate business growth through a blend of strategy, consulting, agile engineering, and problem-solving creativity. With over 20,000 professionals worldwide, we help clients achieve their future digital goals by fusing technology, data sciences, and customer obsession.
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients’ businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit publicissapient.com. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org or you may call us at +1-617-621-0200.