Description
Position Goals:
Provide administrative support for collectors and loss mitigation specialists.
Essential Duties and Responsibilities
Answer phones.
Create spreadsheets as needed.
Prepare correspondence as needed.
Prepare loan maintenance forms and change in status forms as needed at the direction of management.
Prepare management reports.
Run credit or skip trace reports as needed.
Repossessions: Order repossessions as needed, change in status forms, order repossession titles, process sale proceeds, prepare 10 day redemption & pre-sale letters, prepare deficiency letters and demand packages.
Private Mortgage Insurance default reports, claims and post-claim requests.
Rural Housing default reporting.
Freddie Mac default and HAMP reporting; Freddie Mac monthly inspection requests, short sale and DIL transmissions, Sheriff sale result reporting, 104SF reimbursement claims, HAMP solicitation package mailings, breach letter mailings.
1099c recordkeeping and reporting
Other real estate owned (OREO): change in status forms, OREO proceeds and closing packages and non-accrual.
Bankruptcy: package requests, bankruptcy Horizon RM field updates, bankruptcy 13 plan and Horizon maintenance.
Review foreclosure complaints and tax sale notices.
Other duties: Replevin suit package requests, demand package requests for counsel, deceased estate package requests, screen shots for affidavit of debt preparation.
Maintain the confidentiality of all customers, employees, and company information.
Position Requirements:
Education - High school diploma or equivalent (GED).
Experience - Over one (1) through three (3) years of related experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
First Merchants Bank is an Equal Opportunity Employer and E-Verify participant (M/F/D/V).