Department: Information Technology
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or .
Job Description Summary
Michigan Tech IT develops and supports technology solutions that enable Michigan Tech's faculty, students, and staff to excel in teaching, learning, research, scholarship, and public service. We're committed to a diverse and inclusive community.
As a member of the Enterprise Application Services team, within Information Technology, the position will assume a meaningful role in supporting the administrative applications running on multiple platforms. Primary responsibilities of this position include supporting complex business processes, University reporting, working closely with University partners to understand their needs and offering solutions to satisfy their requirements. You will become part of a culture that empowers employees, treats them with respect, and encourages innovation and open communication.
Essential Duties & Responsibilities (other duties may be assigned)
1. Review/understand University processes/procedures and make recommendations for improvements.
2. Develop system requirements from campus partners based on their needs and translate those requirements into programming specifications.
3. Review questions/issues with supported software and determine if the software is working as intended. Follow-up with the vendor and campus partners as needed.
4. Develop/maintain forms, processes, database fields, and develop queries within the campus CRM systems.
5. Create and execute queries/reports using the campus software reporting tools. Including but not limited to WebFOCUS and SQL.
6. Manage building access within the campus card system.
7. Add/remove access to Banner and related systems as requested.
8. Develop guidelines, training and documentation for supported software and associated business processes as needed.
9. Prioritize work in line with institutional expectations
10. Work independently and as part of a team
11. Other duties as assigned.
12. Apply safety-related knowledge, skills, and practices to everyday work.
13. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
Required Education, Certifications, Licensures (minimum requirements)
* Bachelor's degree in business administration, information systems, business analytics, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
Required Experience (minimum requirements)
* Minimum 4 years experience in a business systems analyst or similar role
Desirable Education and/or Experience
* Project management experience
* Experience working in higher education
Required Knowledge, Skills, and/or Abilities (minimum requirements)
* Excellent interpersonal skills related to complex IT topics
* Ability to effectively communicate with technical and non-technical audiences at all levels of the organization through written and verbal communication with attention to detail
* Strong SQL background
* Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
* Demonstrated commitment to contribute to a safe work environment.
Desirable Knowledge, Skills, and/or Abilities
* Strong problem-solving skills
Work Environment and/or Physical Demands
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
Required Training and Other Conditions of Employment
Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.
Required University Training:
Employee Safety Overview
Anti-Harassment, Discrimination, Retaliation Training
Annual Data Security Training
Annual Title IX Training
Background Check:
Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.
Other Conditions of Employment:
The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities
Full-Time Equivalent (FTE) % (1=100%)
1.00
FLSA Status
Exempt
Pay Rate/Salary
Negotiable. No less than $65,000.
Title of Position Supervisor
Director, Enterprise Application Services
Posting Type
Internal & External Posting
Special Instructions to Applicants (if applicable)
Your references should include the contact information for at least three... For full info follow application link.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.
