Lake County is searching for a part time Child Support Establishment Facilitator. This is a part time position averaging 29 hours per week.
This position is responsible for complete oversight of processing Title IV-D Service requests: Including but not limited to locating an absent parent, establishing paternity, as well as establishing a Support Order and Consent Judgement. Demonstration of multi-task mindset.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Process Child Support requests from the State, which includes date stamping, logging, coding, sorting, and filing according to established procedures.
- Responsible for preparing, processing, and maintaining case files
- Enters required case information in computer database to facilitate tracking and processing. Ensures information entered is precise and up to date, and cross references with case documents as appropriate to ensure accuracy.
- Contacts law enforcement agencies to request presence of police officer if needed. Photocopies relevant case information and forwards to appropriate attorneys, Court clerks, defendants and so forth.
- Responds to inquiries from variety of visitors and callers including defendants, victims, witnesses, attorneys, Court clerks, judges, police officers, and so forth. Provides factual information or refers to appropriate staff or offices. Keeps log of telephone calls, and records messages.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Ability to type complex forms, non-routine correspondence, and legal documents; complete data entry accurately and efficiently; knowledge of office systems, procedures, equipment, and computer applications.
- Ability to successfully complete specialized training in maintaining computer database of case information within six months of hire.
- Interpersonal skills necessary to be socially perceptive and tactful in gathering and exchanging information, communicating policies and factual information, and dealing with defendants, victims, Court officials, police officers, and so forth in sometimes difficult and emotionally charged situations.
- Analytical abilities necessary to proof and edit materials, maintain records and files, and organize and prioritize work assigned.
- Ability to maintain confidentiality of information and materials which may be highly sensitive.
- Knowledge of MiCSES program is highly desirable.
Education: High School Diploma or GED required, with two years’ training, in high school or beyond, in correspondence, data entry, and office administration.
Experience: Minimum one to two years’ progressively more responsible experience in records and file maintenance, typing legal documents, case maintenance and administration, and office administration.
Background investigation, including criminal background check as well as a pre-employment drug screening and physical are required of all potential employees of Lake County.
Interested applicants please email your application, resume, and cover letter.