Job Description
Customers. They're the reason we wake up energized to do our best every day. They're the reason we develop our technology - unmatched products, information software and solutions that solve real problems and expand human possibility. We are hiring an Account Manager focused on chemical and process industries that will help our customers connect their enterprise and achieve positive business outcomes.
Beyond technology, the differentiator here is your relationship-building skills. How you work with people will create your success in this role. You'll develop and implement sales strategies and plans that will meet, or better yet, exceed annual sales goals and grow our market share. Your understanding of the of industry and your ability to create a vision of what is possible will allow you to influence executive-level decision makers that will make the difference. Because you've put into context how our portfolio will create value and benefit the customers operation and bottom line, those customers will rely on you for answers and help with achieving their desired business outcome - and grow their spend with us.
Why join Rockwell Automation? Aside from being a part of an award-winning, diverse, inclusive, ethical company recognized for innovation, your days here will be challenging and rewarding. As you grow your skills and expertise, you'll also grow your career with opportunities that span industries and regions.
What you will do
Create a vision of what is possible. See beyond today. Understand the market, understand the trends, understand your customer. Connect the dots and paint a picture of how we help them attain what's possible.
Become the expert your customers need. Understand their industry (applications, standards/regulations, drivers & trends), their own organization and how things get done, what they want to accomplish and how our offerings and partner capabilities will help them achieve those goals
Own it. It being the strategy for growing your accounts, and talking to your extended team about your plans so they can support you
Develop into a trusted advisor. That means attention to detail - you understand their processes, business drivers and organization model so well that you can offer application knowledge, industry expertise and guidance on their strategic initiatives
Influence decisions. You'll qualify customer opportunities, engage resources, and coordinate the solution design and presentation so the customer chooses our solution for all the right reasons
Collaborate. You'll work with Industry Managers and your broader account team, senior management and a technical engagement team (domain experts) to plan for and win opportunities
Look ahead. We have the platform, Dynamics Customer Relationship Management system, and the processes to maintain accurate assessments of targets and opportunities in the funnel
Negotiate. You'll team with your colleagues in Contracts and Negotiations to offer the best contract terms and conditions (T&Cs), pricing, discounts and allowances, and obtain agreements and prices to support the proposal effort
Support and manage. That includes customer/internal account reviews, and internal/external partner expectations
Qualifications
Bachelor of Science degree
Valid driver's license
Legal authorization to work in the US is required - we will not sponsor individuals for employment visas, now or in the future, for this job opening
Preferred Qualifications:
Bachelor of Science degree in an Engineering discipline or Operations Management preferred
Ability to travel approximately 30-50% of your time
Experience
Working knowledge of Industry 4.0 and Internet of Things technologies
IoT / IIoT / Software / Annual Recurring Revenue-Subscription model type of experience including customer success organizations
Working with all levels of a manufacturing enterprise - CXO, operations leadership, technical leadership, plant leadership and OEM machine builders
Demonstrated ability to sell at the senior management & executive levels, focusing on the business outcomes and demonstrating the tangible economic value of our products, information software & services can help them achieve
Who we are:
We are a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. From improving the production of medicines that boost human health to reducing waste in an oil and gas plant, the work we do changes how we live.
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We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.
Rockwell Automation is an Equal Opportunity Employer – Disability/Veteran.
If you are an individual with a disability and you need assistance or reasonable accommodation during the application process, email our Talent Acquisition representative at RAApplicationsupport@ra.rockwell.com.