As a new hire in this role you are eligible for a $1,000 Sign-On Bonus !
When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.
Location/Division Specific Information
This position is focused on service delivery excellence for Unity Lab Services. Specific activities relative to the job function could include: Support of Research and Development, Technical Development, Manufacturing and QC. This position will utilize the basic functionality of systems and applications relevant to the job function. Strong communication skills are required.
This position is located in Ann Arbor, MI
What will you do?
Follow well defined procedures as outlined by Best Practices, SOP's & work instructions. Take direction from Site Supervisor/Manager (and Team Lead) regarding daily duties.
Makes decisions with the assistance of the Site Supervisor/Manager (and Team Lead).
Communicates with supervisor any customer issues or potential problems.
Utilizes basic systems as required by job function.
Accesses & utilizes Thermo Fisher Scientifics' Intranet and SharePoint document management system.
Works effectively with a diverse cross-functional team.
Embraces Practical Process Improvement (PPI) methodologies.
Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
Performs other duties as assigned by management
Job-Specific Duties may include:
Glassware Washing:
Daily pickup of dirty glassware from labs, wash and sterilize and redistribute to satellite storage areas.
Provide glass washing and sterilization services maintaining a constant supply of clean and sterile lab glass.
Maintain glass wash schedules and is flexible to handle emergencies.
Perform inspection of glassware for cracks, breaks, and scratches contacting the Supervisor/Manager/Team Lead with all pertinent information for replacement.
Maintain glass wash statistics as decided upon by Thermo Fisher Scientific and customer.
Maintain inventory of glassware in locations throughout the facility.
Maintain required supplies for glassware washing and sterilization operations.
Follow all GLP/GMP guidelines as required.
Biological Materials and Dry Ice Shipping
Dock Management
Biohazardous waste Management and removal
How will you get here?
Education/Experience
High School Diploma or GED required
1-2 years of similar experience is required
Excellent Customer Service skills are required
Experience in laboratory setting or services preferred
Knowledge Skills and Abilities:
Must be able to read, write and speak English
Must display a high level of confidentiality for both the customer and Thermo Fisher Scientific
Must maintain Thermo Fisher Scientifics 4I Values
Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.
Must deliver excellent customer service to include maintaining a professional appearance at all times.
Must possess the operating skills to learn to enter data in various systems as necessary.
Must possess the organizational skills to multi-task and meet deadlines as needed.
Must be able to use a computer and possess basic skills in Microsoft Office suite of software.
Working Conditions:
Works primarily at customer locations, in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments
Extensive walking is required
Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs unassisted
May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc)
Must be able to use material handling equipment such as push carts and pallet jacks
Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves
Some areas require steel toe shoes, bump hats and/or safety glasses
Must be able to work overtime as required
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all the duties and responsibilities associated with this role.
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At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.