Position Summary: Provide support to the Meijer Gardens' Volunteer Program, Volunteer Manager, and volunteers.
Essential Functions:
• Actively recruit new group and individual volunteers, with a focus on growing the diversity of the volunteer base
• Maintain a positive and approachable presence in the Volunteer Center and handle volunteer questions, comments, and complaints
• Assist with new volunteer orientations and trainings
• Collaborate with the Volunteer Manager on volunteer recognition, appreciation efforts, and events
• Help develop informational and educational communications to volunteers
• Assist with volunteer scheduling and coordination, including in-person coordination at some summer concerts
• Provide accurate and timely data entry of volunteer hours and information
• Assist with implementing technology to streamline processes and improve consistency
• Cross-train to cover Volunteer Manager tasks in their absence
• Other duties as assigned by the Volunteer Manager or Director of Human Resource Management
Expectations:
Embrace and adhere to Meijer Gardens' mission, brand statement, operating model, policies, procedures, and guiding principles with a strong emphasis on professional behavior and treating others with dignity and respect
• Embrace the fact we are a non-profit institution that serves the public and that you will work with a broad and diverse group of employees, volunteers, members, and guests