Liberty Tax
Fastest growing international tax service ever seeks Office Supervisor with strong customer service skills and tax background to supervise local office. This person is available at a location to handle client complaints and be an information source for tax or technical questions. The Office Supervisor is ultimately responsible for daily reports to the Company Hiring Manager.
Character Traits and Skills
- Motivated and flexible
- Self-starter
- Previous tax and computer experience is a plus but not a necessity
- Delegates effectively
- Good organizational and communication skills
- Positive attitude
- Sense of urgency
Duties
- Prepares daily reports for the Hiring Manager.
- Handles client complaints. Call Client to get Feedback.
- Enforces tax, policy and procedure changes
- Promotes quality customer service
- Oversees all aspects of the Tax Office and/or Processing Center, Fix Rejects.
- Prepares taxes as needed
- Teach Liberty Tax School
- Prepare Press releases.
Skills/Qualifications:
Tax Filing, Financial Skills, Financial Planning and Strategy, Analyzing Information , Process Improvement, Strategic Planning, Informing Others, Verbal Communication, Managing Profitability, Planning.
Pay Structure: Base Salary + Commission + Bonus (on achieved target).
Liberty Tax Service
934 S Wayne Rd, Westland, MI - 48186
PH 734-721-6600
