ABVI is a not-for-profit, 501c3 organization. Founded over a hundred years ago, we work with individuals struggling with their loss of sight, to help them adjust to their new reality. Through our low-vision clinic we evaluate the extent of vision loss and then provide services to help our clients reach their goals. Whether it be assistive technology to improve the ability to carry out daily activities, or in-home rehabilitation to help with daily living skills, or one-on-one supportive counseling to help with feelings of isolation, anxiety and depression or peer support groups to provide encouragement, education and friendships, our specialists will help our clients build a plan that will help them become more independent and live their lives with confidence and dignity.
We serve clients of all ages. As the potential for visual impairment increases with age, most of our clients are senior citizens. No one is turned away from our services due to an inability to pay.
In January of 2020 ABVI became an independent subsidiary of Mary Free Bed Rehabilitation Hospital, allowing both organizations to share knowledge and resources to provide an exceptional service experience for our clients and their families.
Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.
Mission Statements
MFB: Restoring hope and freedom through rehabilitation.
ABVI: We help individuals living with low vision or blindness thrive in a sighted world.
Summary
The ABVI Office Manager will direct the overall administrative activities in accordance with non-insurance funding sources, current federal, state and local standards, guidelines and regulations to ensure that proper administrative procedures, cost reimbursement principles and payment collections relating to business operations are maintained at all times. Provide input and analysis to the overall MFB ABVI strategic and operational decision-making process as an integral part of the MFB ABVI management team. Is also the back-up / fill-in for the Patient Services Representative during time off.
Essential Job Responsibilities
Responsible for the accounting functions for the ABVI organization
Review and approve invoices and bills to ensure timely processing and routing to Mary Free Bed Accounts Payable in accordance with company policy, standards and practices
Prepare confidential reports, statistical and financial data - including invoices to clients, third party business referrals and local funding sources
Financial month end close and reporting to third party, non-insurance payors per ABVI guidelines (within 3 business days following end of previous month)
Private pay collections per ABVI guidelines
Receive and properly respond to telephone, electronic, or face-to-face inquiries from patients or their legal representatives
May also be assigned escalated issues and inquiries
Establish office and clinical procedures with the goal of continuous improvement in the form of creating efficiencies, serving more clients, and improving our care
Provide support functions for compliance and education:
Participate with ABVI/MFB departments, and possibly external organizations, in projects involving the coordination of multiple teams involved in the implementation of enhanced business processes/care delivery
Provide training support functions as assigned:
Provide and update training materials for new ABVI team members
Observe and provide back up support to new ABVI team members as they transition to full responsibility of their job duties
Connect ABVI employees with the appropriate internal and external resources to improve organizational performance
Provide coverage and serve as PSR when coverage is needed
Assist in implementation of new processes/protocols as they roll out across new locations and follow up to verify accuracy
Collect, compile, analyze, and report data requested by Executive Director
Coordinate and facilitate meetings and periodic audits (including audits of inventory, case notes and charges dropped and staff/client schedules)
Responsible for general business operation needs such as ordering office and cleaning supplies and scheduling meetings
Provide team oversight including staff selection, development, mentoring, and performance management
Engage team members and stakeholders with the Mission, Vision, and Values of Mary Free Bed Rehabilitation Hospital
Assure appropriate staffing levels and adequate supplies and equipment for all areas of responsibility
Achieve success by meeting performance indicators, standards, and annual performance targets
Responsible for assuring all staff maintain proper training related to pertinent skills, competencies, standards of behavior, and compliance
Conduct systematic performance review of all staff in partnership with Executive Director
Communicate and facilitate rapport with staff that secures a highly engaged team who consistently achieves interdepartmental satisfaction score goals
Leadership Must-Haves will be followed for patient and staff interactions:
Rounding
Thank You Notes
Employee Selection/Peer Interviewing
Key Words at Key Times
AIDET +... For full info follow application link.
Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.