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Job Description
Job Summary
Responsible for the overall support services for staff scheduling process. Must be able to communicate well with staff. Performs the scheduling function as directed.
This role supports the inpatient nursing central staffing office. They work together with staff to determine staff scheduling needs and works closely with nurse leaders.
Essential Functions
Works collaboratively with other personnel in matters related to scheduling coverage aspects of patient care. Assists with patient scheduling function as needed.
Completes all functions of the staff scheduling process (i.e. block schedule, vacation calendar etc.). Transcribes scheduling information, staff schedules in a timely manner.
When necessary, enters visit information for those doing hard copy documentation.
Reconciles daily reports and other information using various software applications.
Facilitates verbal and written communication with staff. Coordinates with clinical managers as needed to ensure work flow.
Maintains confidentiality of staff and corporate information according to policies and procedures.
Demonstrates by attitude and action, recognition of the importance of service excellence with patients, families, internal customers, physicians and others. Puts into practice on a daily basis the philosophy that we can never do too much to meet our customer's needs.
Demonstrates by attitude and action recognition of the importance of interaction with co-workers. Communicates effectively and respectfully with co-workers and staff of other affiliates. Works as a team member helping others as needed to contribute to the overall success of Spectrum Health.
Qualifications
Required High School Diploma or equivalent
Preferred Associate's Degree in related field
2 years of relevant experience office, word processing, data entry, computer applications, office coordination, supervision, secretarial, Administrative Assistant, health care, customer service, medical office setting Required
Primary Location
SITE - Spectrum Health Butterworth Hospital - 100 Michigan St - Grand Rapids
Department Name
Central Staffing Office
Employment Type
Part time
Shift
Evening (United States of America)
Weekly Scheduled Hours
20
Hours of Work
2:30 p.m. to 11 p.m. and 11 a.m. to 11:30 p.m.
Days Worked
Variable
Weekend Frequency
Variable weekends
Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member's job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.
Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).
Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected
category. See more here (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) .
Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member's job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.
Who We Are
Spectrum Health is a nationally recognized not-for-profit health system, offering a full continuum of health services through our health plan, medical group and hospital group. As an integrated health system, we are able to work together across all facilities, employees and providers to create exceptional, consumer-focused interactions.
Spectrum Health is redefining what it takes to improve the health of our communities and introducing new and innovative ways for consumers to access high-quality, low-cost care so that they can connect with us for a lifetime of health.
We strive to provide one Spectrum Health experience: a consistent, high-quality, seamless health journey for consumers; no matter where, when or how they interact with us. The result is better health outcomes for the thousands of individuals, families and communities we serve.
We are the region's largest employer, with corporate offices located in Grand Rapids, Michigan. Spectrum Health Hospital Group and Spectrum Health Medical Group are consistently recognized for the exceptional care they provide. Priority Health is among the largest health system-sponsored health plans in the U.S. and offers extensive experience serving large and small employer groups, individuals, Medicare Advantage, Healthy Michigan Plan and Medicaid populations.
Since 2010, Spectrum Health has been listed five times among the 15 Top Health Systems in the U.S. by Truven Analytics™. Click here (https://www.spectrumhealth.org/about-us/quality-safety-and-patient-experience/awards) to see a complete list of our safety, quality and patient experience awards.