Description
Under general supervision, registers
patients to center. Obtains insurance,
medical and demographic data to register, pre-register, admit or pre-admit
patients to the center. Verifies
insurance coverage and benefit levels with various third party payors. Assists patients without medical insurance
coverage in completing medical assistance applications and/or making payment
arrangements and cash collections.
Develops liaison relationship between patient and hospital by answering
patients' questions regarding hospital policies and billing procedures and by
obtaining necessary information to efficiently admit and bill for hospital
services rendered. Assists patients in
completing necessary forms and obtains patient signature as needed. Collects referrals and authorizations;
attempts to secure telephone referral if necessary. Completes telephone registrations.
Responsibilities:
- Greets or contacts patient;
collects and verifies all necessary demographic, insurance and related
data. Explains appropriate forms to
patient and ensures that necessary forms are completed correctly and that
patient signatures are obtained.
authorizations; attempts to obtain referral by telephone if patient arrives
without one. Verified insurance and obtains
necessary authorization. Consults with
lead Patient Registrar in assisting uninsured patients in making payment
arrangements and cash collections.
Consults Admitting Managers for permission to register indigent
patients.
- Contacts insurance companies to
verify insurance coverage and benefit levels on all admissions. Responds to third party inquiries for various
account information not normally supplied in the billing process. Obtains necessary information and signatures
to verify insurance coverage and initiate a computer file on emergency and
direct admissions.
- Reviews physician reservation
requests, diagnosis, availability of beds and other related factors to assign
hospital beds according to designated service for scheduled, unscheduled and
emergency patients. Prioritized which
patients are to be admitted or transferred according to hospital policies.
- Arranges outpatient appointments
using knowledge of ancillary departments for all clinics and offices involved
with Central Scheduling. Maintains
appointment logbooks from participating ancillary departments.
Qualifications
High school diploma
Six to twelve months previous work experience in an insurance, medical records, billing or related area to develop knowledge of healthcare admissions, and account policies as well as third party payors and social assistance policies and procedures.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Job: Administrative/Clerical
Primary Location: Michigan-Petoskey-McLaren Northern Michigan
Organization NRT10-McLaren Northern MI-Hospital
Employee Status Regular
Shift Day Job
Job Type Standard
Schedule Full-time
Req ID: 21002714