Miles Automotive in Fremont is a family-owned automotive repair facility serving West Michigan for over 40 years. If you're interested in working in a fast paced environment with great people, look no further than Miles Automotive.
SERVICE ADVISER / WRITER
We have an automotive Service Adviser / Service Writer position available. Looking for a highly motivated and detail oriented individual with great customer service skills and who takes pride in their work! We will provide a sign on bonus for the accepted candidate.
Position Summary
As an Automotive Service Writer / Adviser, you are the person that our customers look to when they need help with their vehicle. You are the person that our customer see every time they make an investment into their vehicle. Because of these reasons, you play a large and important role in building relationships with our customers.
Service Advisers have the responsibility of taking our customer through the entire repair process--keeping the client informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities
Advise the best solution to properly repair our customer's vehicle that is easy for them to understand. You are the technical liaison between the technicians and our clients.
Manage technicians' schedules to ensure the work flow is efficient and productive.
Consistently and effectively sell our services without jeopardizing honesty and integrity.
Maintain a positive attitude and Team atmosphere at all times.
Strong verbal and written communication skills.
Minimum 5 years experience in automotive customer service and service sales.
Monitor the progress of each vehicle throughout the day, and update your customers as necessary.
Prepares complete and accurate estimates of cost for labor and parts while maintaining quality control.
Explain completed work and charges with clients.
Benefits
Sign On Bonus!
401K
Weekends off
Daily hours are 9 am to 6 pm.
Holidays
Health / wellness contribution
On the job training
Available training for career motivated advancement for Team Players.
Paid vacation
Fast paced, yet supportive environment.
For fastest results to see if we're what you're looking for, please email your resume to [email protected] or send us a resume in the mail to Miles Automotive, 11481 N. Maple Island Road, Fremont, 49412.
