General Manager
Ludington 8
3857 W Us Highway 10, Ludington, MI 49431
Job Summary
Provide leadership and development to theatre teams and communicate the company's guest promise to all associates in a professional and safe work environment. Supervise daily operations to ensure delivery of AMC's guiding principles: Ownership, Service, Innovation & Diversity, and Leadership.
Job Description
ESSENTIAL FUNCTIONS
Engage our guests with an unmatched experience that is friendly and fun, facilities that are clean, and service that is quick.
Provide direct oversight of the integrity and accuracy of theatre systems and controls.
Provide leadership and guidance to associates to achieve optimum theatre operations. Primary emphasis is on the ability to deliver results through planning and execution. Effectively get results through others.
Build relationships and partner with supervisors, peers, subordinates, guests, vendors and corporate partners.
Perform daily opening and closing operational duties.
Oversee all theatre departmental functions.
Reinforce guest and operational focus through MBWA (Managing By Walking Around).
Oversee the performance management process. Ensure that regular, continual, two-way communication occurs regarding performance and development.
Actively provide timely and accurate coaching to associates to assist with their growth and development as well as manage their performance.
Write a weekly performance schedule that optimizes film revenue, concession revenue, and guest satisfaction.
Prepare the weekly managers' schedule in a timely manner.
Assist in setting and ensuring successful delivery of theatre budgets, goals, and objectives.
Assist and guide managers in obtaining goals and objectives for their respective areas.
Review financial numbers utilizing daily, weekly, monthly, and quarterly MIS reports. Use reports as a management tool to optimize financial results and the guest experience.
Maintain regular personal attendance for all scheduled shifts per the Management Work Schedule policy.
Uphold AMC's business practice standards and ensure compliance with company programs.
All other functions as designated by the Senior Vice President, Vice President, or Director of Operations.
SKILL REQUIREMENTS
Working ability to perform and lead all management and film crew functions.
Demonstrated ability to listen, communicate, and work effectively with guests in a high volume setting.
Proven developer of people.
Demonstrated analytical, planning, and problem solving skills.
Proven ability to consistently deliver results with minimal supervision.
Standing, walking, lifting, twisting, and bending on a frequent basis.
Proficient computer knowledge (Windows, Word, Excel, MS Exchange, theatre-specific systems).
Manager, Senior Manager, or commensurate experience required.
Undergraduate degree preferred.
UNIFORM
AMC-issued management pants or skirt, shirt, belt, and lanyard nametag.
AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.
Minimum Job Requirements
1 year guest service experience in a fast-paced environment.
1 year experience in operational execution.
Age 21 or older.
About AMC
AMC amazing. That's the promise we deliver to nearly 35,000 associates, 240 million guests domestically, and 350 million guests worldwide each year. AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We focus on delivering friendly, superior service to our guests. We lead by example,... For full info follow application link.
AMC is an equal opportunity employer and complies with all applicable federal, state and local employment laws. AMC strictly prohibits and does not tolerate discrimination because of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, age, disability, military status, or genetic information. All AMC associates, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.
AMC complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, AMC will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, contact your immediate supervisor or AMC's Compliance department. AMC will also provide reasonable accommodations for an associate's sincerely held religious beliefs or practices, unless doing so will not create an undue hardship.
AMC prohibits, any form of discipline, reprisal, intimidation or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim or cooperating in related investigations.
