Join our Clinical Leadership Team at Centra Wellness Network (CWN). As a member of the Clinical Leadership team the Specialty Services Supervisor will support the development of clear, effective and prescriptive plans based on the functional behavioral analysis and will ensure services are directed towards meaningful outcomes for individuals served through ongoing data review and analysis of plans. The Specialty Services Supervisor will ensure that the delivery of Applied Behavior Analysis (ABA) services meets all requirements and will assign and oversee the work of others implementing the behavioral support plan and agency psychological services ensure that the delivery of behavior analytic services meets all requirements and will assign and oversee the work of others implementing the treatment plan.
The employee will complete other tasks as assigned by supervisor.
Staff must possess computer, typing, grammar, punctuation, proofreading, transcription, phone proficiencies and excellent communication and customer relations skills to effectively interact with staff, customers, business partners and community stakeholders. Additionally, the employee must exercise independent decision-making and work effectively in a team-based environment. The office will be surrounded by nature, located in Benzie or Manistee Counties, just miles from beautiful, freshwater beaches and hiking trails. Benzonia and Manistee are a short drive to Frankfort, Traverse City, Cadillac, and Ludington, charming towns outfitted with shopping, unique restaurants and breweries, and a combination of movie-going options including historic theaters and a drive-in!
Staff at CWN are valued and receive several great benefits including but not limited to:
- Generous Paid Time Off starting at 160 hours (frontloaded and prorated your first year)
- 12 paid holidays
- Premium Medical, Dental and Vision Insurance
- Health savings account with annual agency contribution
- Awesome coworkers!
Who We Are
CWN is the publicly funded Community Mental Health Service Provider for Manistee and Benzie Counties. We’re an established company since the early 1980s (some might even call us vintage!) CWN is about making our communities the best they can be one person at a time! We seek to provide excellent support for those who need it the most by helping them find their place in our community and live life to the fullest! By holding each other up, we hold our communities up together. It’s a serious business, but we leave room for fun, team building and staff support. We’re frequently asking, what’s the impact on clients and what’s the impact on staff?
Who You Are
Your superpower is stellar communication and a collaborative team approach. You are known for your:
- Customer Service Skills: You treat clients and your co-workers with dignity and respect. You are professional in appearance and work habits. You set and work within your boundaries.
- Teamwork: You work collectively to enhance team performance. You promote discussions to share knowledge and experience and assist co-workers in contributing to the overall success of the team and agency.
- Communication: You successfully communicate expressively and receptively, including active listening, frequently interpretating and translating facts and information, explaining situations to people and advising them on alternative or appropriate courses of action.
- Productivity and Quality: You provide quality services to clients and their families and meet or surpass expectations set by your supervisor.
- Problem Solving and Decision-Making Skills: You independently identify and solve problems by applying sound problem-solving skills. Your decisions reflect the best interest of the organization, and you accept responsibility for the decisions you make.
- Integrity: You demonstrate honest behavior in all of your roles, tasks and responsibilities, and you follow through on your commitments.
- Reliability: You are personally responsible and complete your work in a timely, consistent manner. You are regularly present and punctual, and you work the hours necessary to complete your assigned work.
About the Role
The Specialty Services Supervisor will ensure that the delivery of Applied Behavior Analysis (ABA) services meets all requirements and will assign and oversee the work of others implementing the behavioral support plan and agency psychological services ensure that the delivery of behavior analytic services meets all requirements and will assign and oversee the work of others implementing the treatment plan.
Your role is to:
- Oversee the management of all CWN ABA program sites.
- Coordinates, purchases and assures all treatment sites are fully functional with materials and supplies needed for staff to successfully maintain the program site, and provide essential treatment services.
- Leads the development of services and support. Ensures implementation using established Level of Care Guidelines resulting in efficient and effective services.
- Supervises all staff and ensures the development, planning, implementation, and monitoring of quality services and supports.
- Provides training and treatment plan specific supervision to Behavior Technicians (BTs) and procedural implementation of programming.
- Conduct assessments to tailor individualized treatment plans.
- Research, share and incorporate best practices to supervise, plan, and revise treatment plans and programming.
- Conduct parent/caregiver guidance as needed to ensure quality outcomes.
- Develop individualized treatment plans and individualized behavior support plans for individuals with autism and monitor clients’ progress towards goals.
- Effectively communicate with parents and caregivers regarding client progress.
- Provides leadership for system transformation. Supervises assigned work groups designed to establish high quality Evidence Based Practices, best practices, and promising practices.
- Provides Electronic Health Record and CWN policy training and supervision to Behavior Technicians (BTs) and oversees procedural implementation of programming.
- Ensures excellent teamwork in all aspects of service implementation through clinical staff meetings, Leadership and Clinical Leadership team meetings. Works collaboratively with all staff.
- Works collaboratively with other community service providers including law enforcement, Department of Human Services, school districts, courts and other community agencies on behalf of clients.
- Serves as Behavior Treatment Review Committee (BTRC) Chair at the appointment of the Executive Director.
- Effectively communicates with parents and caregivers regarding client progress as instructed.
- Demonstrates knowledge of universal precautions, preventing transmission of communicable disease.
- Operates using standards of practice including but not limited to confidentiality, recipient rights and emergency protocol.
- Collaborates with treatment team including client, parents and caregivers, outside professionals and co-workers
- Meets regularly with the Children’s Services team for consultation and resource development under the guidance of the Children’s Services Supervisor.
We strive to continually improve the access to and the quality of care for our clients, so your supervisor may assign you to complete other tasks.
