Job Details

DESCRIPTION OF MAJOR JOB DUTIES:

Clerical Specialists (Customer Service) performs highly difficult, complex and responsible office work. In the Treasurer's Office, typical duties and responsibilities may include: handling complex public contact work by providing excellent customer service in all aspects of tax-related needs to the general public; performing cashiering duties; reviewing and processing documents and tax-related payments for completeness, accuracy and conformance with required office practices of Wayne County Treasurer's Office and other duties as assigned. In the County Clerk's office, typical duties and responsibilities may include: accepting receipts, fees and payments from customers; issuing receipts and entering transactions and supporting data into the cash register; distributing and reviewing assignments of subordinates; maintaining statistics relative to work received and completed; entering court orders, judgements and proceedings into the Court Case Management System and other duties as assigned. In the Office of the Sheriff, the Clerical Specialist Customer Service performs cashier duties such as handling money, assisting customers, reconciling registers and preparing deposits; reviewing documents from customers for accuracy and completeness; notarizing Sheriff's Deeds and proofs of service, and performing other general clerical duties as assigned.

TYPES OF TESTS

A written test (65%) will be administered covering knowledge of basic math skills, general office practices, general clerical practices and procedures and related knowledge. Personal Qualifications Interview, which may include an in-basket, will be rated at (35%).