Responsible for assisting with the supervision of set-ups, meal service, stocking and dismantling
catering and or beverage services for Meijer Gardens’ Hospitality. Required to work independently as well as with
effective direction and support for other staff members, volunteers and vendors.
Essential Functions:
Provide guest centric service for food and beverage related events
• Assist with leading service assignments and executing instructions provided by supervisor
• Lead by example when following pull sheet instructions and performing set-up responsibilities
• Assist with leading the assembly and placement of all materials needed for event order forms
• Ensure accuracy of the set-up of event rooms and table diagrams for events
• Lead guest food service according to floor service layouts and the organization’s guiding principles
• Assist Chef in food execution by coordinating service staff for plated meals and buffet set ups
• Lead and assist with dining room clearing and checking on guests’ experience, and proper closing of events
Assist with delegation of staff responsibilities and monitoring performance
• Assist with training and performance standards
• Assist with verifying staff is onsite as scheduled and assign areas of responsibilities
• Assist with monitoring performance and ensure consistent service
• Contribute to a positive team approach and professional customer service; lead by example
Assist with the service and coordination of beverage services
• Assist with service, coordination and documentation of beverage inventory use per event
• Assist with supervising and assembling beverage products according to pull sheets prior to events
• Supervise and assist with operating cash registers and recording sales
• Ensure the rotation of inventory and the stocking of supplies
Assist in coordinating and documenting accounting information in connection with beverage service
• Secure cash for registers and count tills prior to starting service
• Balance registers and assist with close out procedures
Monitor and maintain cleanliness and general organization of food and beverage facilities and equipment
• Assist with cleaning of work areas, equipment and service locations and spearhead the work of others
• Assist with washing china, glassware, flatware and other equipment related to assigned events
• Ensure all food and beverage items used for events are cleaned, sanitized and returned to proper storage
areas
• Ensure staff do not leave prior to finishing assigned side work
• Ensure proper stock levels are maintained and communicate repairs or shortages to supervisor
Assist with ensuring all applicable regulations, ordinances, codes, and laws are followed i.e., MDHHS, MLCC and any
other governing municipals.
Department Expectations:
• Maintain quality communications and organizational skills; meet deadlines
• Contribute to a positive team approach and professional customer service; lead by example.