Lead Teller - Berkley
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Berkley, MI, USA
Hourly
Full Time
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Vibe Credit Union inBerkley, MIis seeking to hire aLead Tellerto serve our members by accurately completing account transactions while enhancing their financial lives by offering appropriate products and services. The typical schedule for this banking position isMonday-Friday with alternating Saturdays. Do you thrive in a fast-paced customer service environment? Are you looking for anopportunity to build a career in the banking industry? If so, apply today!
Our Tellers enjoy acompetitive wage. Plus we offer a competitive benefits package including greatmedical coverageoptions with a low premium or no employee premium,dental and vision insurancewith no employee premium,HSA plan, FSA plan, short and long-term disability insurance, life/AD&D insurance, employee assistance program, a 401k planwith employer contributions and employer match, andopportunities to learn and growwith us. We encourage awork/life balancewhich is why we providepaid holidays, paid time off (PTO), and paid community involvement time.
ABOUT VIBE CREDIT UNION
For over 80 years, Vibe Credit Union has been a part of our members' lives in a vastly changing world. We are here to improve our members' financial lives. As one team, we serve our members and the community. Our vision is to be the financial institution that people choose first and use the most.
At Vibe Credit Union, you're part of both a family and a team. What we do each day isn't just a job it's a passion. We make a difference for each other, our members, and our community. We create and celebrate financial victories every single day. We believe that smiling and laughing should be part of your daily routine and we always celebrate employees' accomplishments. Teamwork and collaboration are essential to our success. Come join our fun, hardworking team!
A DAY IN THE LIFE AS A LEAD TELLER
As a Lead Teller at Vibe Credit Union, you provide unsurpassed customer service while cheerfully greeting members and taking the time to really listen to their needs. You enjoy developing and nurturing relationships, and truly care about finding real solutions to their financial needs. You are usually the first point of contact for members who need help processing transactions or solving problems, as well as those who simply want to learn more about financial products. Responsible for cash operations including opening/closing, balancing of ATM, vault, dispenser, recyclers, coin machine and ensuring compliance with internal controls and completion of audits. Assist branch manager with performance suggestions, coaching and development improvement.
You stay busy as you efficiently process routine banking transactions such as deposits, withdrawals, checks, transfers, and loan payments. Our members also appreciate your assistance with account validation, account inquiries, check reorders, investigating check clearings, and account reconciliation.
Utilizing your product knowledge, you promote, educate, and cross-sell financial products and services to meet the current and future financial needs of our members. You are goal-oriented and always learning and improving. You feel great about using your customer service skills to make a positive impact in your community.
QUALIFICATIONS FOR A LEAD TELLER
High school diploma or equivalent
Previous Teller experience: minimum 6 months preferred
Ability to efficiently operate a Windows-based PC and business equipment
Ability to work a flexible schedule
Willing to assist at other branch locations as needed
Prior banking and cash-handling experience is a plus. Do you have strong customer service and sales skills? Do you have great communication skills and a positive attitude? Can you multitask and work well under pressure? Do you present yourself professionally? If so, you may be perfect for this position at our credit union!
ARE YOU READY TO JOIN OUR TEAM?
If you are a customer service rockstar and feel that you would be right for this banking position, please fill out our initial3-minute, mobile-friendly application. We look forward to meeting you!