Process Improvement Manager - Remote
US, USA, United States
New
4 additional locations
Arizona, United StatesCharlotte, North Carolina, United StatesTexas, United StatesChicago, Illinois, United States
Administration/Operations
Requisition # 21012064
Post Date Apr 15, 2021
JOB SUMMARY
Manages the direction of a team responsible for identifying, documenting and implementing process improvements within a department. Provides oversight, direction, and guidance on highly visible and complex process improvement initiatives. Coordinates efforts of team with other departments to ensure effective and efficient delivery and implementation of improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages project pipeline and assigns project ownership/responsibility to team members. Facilitates change management process to assess impact on project scope, priority and resource allocations.
Ensures projects are completed within a given timeframe and budget. Responsible for setting/managing department deadlines and goals.
Develops and implements complex process efficiencies, which may include creating and maintaining a project plan, business case/cost benefit tracker, training and communication plan, etc.
Reports project performance and status to management and other project stakeholders. Communicates with key stakeholders and senior leadership on project updates and escalated issues.
Manages project team to develop and implement complex, highly visible process improvement project. Uses project management tools which may include a project plan, business case/cost benefit tracker, training and communication plan, etc.
Researches and gains in-depth understanding of current processes and formally documents new areas of process improvement.
Establishes work standards for team to ensure consistent use of project management, process evaluation and measurement tools.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to potential future individual employees within single functional or operational area. Approves subordinates recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the companys values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelors degree (BA/BS) required plus a minimum of six years experience with process improvement, project management or other related experience.
Prior supervisory experience required.
Work in corporate real estate environment preferred.
Analysis and gap resolution expeirence preferred.
CERTIFICATES and/or LICENSES
Green Belt Lean Six Sigma Certification preferred.
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
REASONING ABILITY
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Advanced knowledge of computer software and hardware (i.e. Microsoft Office Suite Products).
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Develops, recommends, and implements functional operational programs and procedures. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Compensation range dependent on experience: $100k-$110k base and bonus eligible
Benefits:
Corporate Welfare benefits, which include medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance
401(k) Plan
Paid time off, parental leave, and holidays are available as established by Company policy.
US Company Profile
About CBRE Group, Inc.
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world's largest commercial real estate services and investment firm (based on 2019 revenue). The company has more than 100,000 employees (excluding affiliates) and serves real estate investors and occupiers through more than 530 offices (excluding affiliates) worldwide. CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)