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Field Application Specialist I

Job Code Number

8547102

Job Description

Quidel is searching for a Field Application Specialist I. This is a Field/Remote position to be based in the Detroit, MI or Fort Wayne, IN areas and requires 70% travel for our customers in Hospitals and Physcian Office Labs.This position is highly technical, providing focused training of new sales personnel, distributors, and customers at all levels of use on all Quidel products, as assigned, including new assays and instruments being developed by the Company. In addition, this position provides product implementation and troubleshoots customer concerns, facilitating resolution of customer problems.

Assists Customers in adopting Quidel products for use in their laboratories. Provides on-site customer training and helps the customer with protocol and product validations after the customer has decided to use Quidel products.
Coordinates with FAS Dispatch to schedule training time and to qualify laboratories for appropriate and necessary equipment and materials.
Organizes test materials, training materials, and personnel requirements at Company and/or client sites prior to training. Works to resolve deficiencies prior to training.
Provides implementation, validation and technical support for targeted accounts.
Defines testing requirements within the laboratory. Performs assays accurately in laboratory settings.
Continually improves the installation process while keeping in mind a goal of bringing customers on line with their new products as professionally and quickly as possible.
Analyzes qualification data and technical site visits, and information from customer user groups within an account, and reports as required.
Utilizes customer data to provide telephone support personnel with improved troubleshooting tips and techniques.
Interacts frequently with areas across the Company that are devoted to sales, customer service, technical service, product management, and quality assurance. Also interacts with end use customers and distributors in a variety of settings and at levels from individual contributor to high level decision maker.

Education and Experience

BS/BA or equivalent in life sciences, medical technology, related field or a combination of education and equivalent experience.
Two (2) to five (5) years of experience (or related experience) in a technical/sales and/or training role, preferably in the medical device/diagnostic market, or a clinical laboratory setting.
Experience in a microbiology, virology, or an immunology laboratory desired.
Registration(s) as a medical technologist, microbiologist, or specialist virologist preferred.

Knowledge/Skills

Computer proficiency in Word and Excel required.
Strong communications, selling, and negotiation skills.
Excellent presentation skills with ability to explain complex concepts in a clear and thoughtful manner.
Attention to detail, with sustained accuracy in contact records.
Ability to work autonomously, and at the same time promote and facilitate a team effort.
High degree of ethics and professionalism while interacting with customers, vendors and co-workers.
Ability to think strategically and bring a high level of creativity to the organization.
Ability to uphold and support individual and company values.
A positive attitude demonstrated during company functions and public events to encourage team camaraderie and enthusiasm to drive growth in market share and revenue.
Personal ethics and integrity that embodies best practices and supports highest corporate values.
Works on problems of moderate and occasionally diverse scope where analysis of data requires a review of identifiable factors.
Exercises judgment within generally defined practices and policies in selected methods and techniques for obtaining solutions.

Before you apply, please make sure you share Quidel's values. We pride ourselves on keeping these values in mind every day as we execute on goals and plan for the future. We are seeking employees who share the same mindset and commitment to becustomer driven,focused on execution, andnew product oriented. We succeed by beingdetermined,optimistic team players.

Quidel is proud to be an Affirmative Action/Equal Opportunity Employer (Minorities/Women/Disabled/Veterans). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal employment opportunities for all employees. We fulfills this commitment through a variety of measures including internal & external posting of job openings, hiring, training & promoting individuals without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, veteran status, disability, medical condition, marital or domestic partner status, sexual orientation, gender identity, age,or any other considerations made unlawful by federal,state or local law

Organization Profile

Employer Name:

America's Job Exchange

Address:

1000 N Water Street

Address Line 2:

City:

Milwaukee

State/Province/Region:

Zip/Postal Code:

53202

Description:

The Infosoft Group LLC is located in Milwaukee, WI, United States and is part of the Staffing Services Industry. The Infosoft Group LLC has 75 total employees across all of its locations and generates $10.52 million in sales (USD). (Sales figure is modelled). There are 4 companies in the The Infosoft Group LLC corporate family.

Job Summary

Organization

Quidel Corp.

Employer Website

Location

Detroit, Michigan 48228

Job Code Number

8547102

Positions Available

Expiration Date

5/15/2021

O*NET Code

15-1232.00

O*NET Occupation

Education Level

Bachelors Degree

Job Characteristics

Veteran focus
People with disabilities

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Job Details

Field Application Specialist I

Organization Profile

Job Summary

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