The Bloomfield Township Public Library is seeking a professional and resourceful Clerical Assistant to support the Library’s circulation needs. The Bloomfield Township Public Library is a Class 5 Library, with a service population of 41,070 people. There is strong community support for the Library and its collections, services and programs offered. Technology is integrated into Library services. The successful candidate will have a strong commitment to provide quality service to the staff and the public and the desire to work in a collaborative, team environment.
POSITION TITLE: Circulation Clerical Assistant
DEPARTMENT: Circulation, reporting to Assistant Department Head
HOURS:
Part-time, 15 hours weekly, days, evenings and weekends.
WAGE & BENEFITS:
$15.72 - $20.78 per hour, per hour with increase possible upon successful completion of three month orientation.
RESPONSIBILITIES:
- Provides positive, pleasant professional service to the public at the Circulation desk
- Handles money transactions
- Directs Library visitors to appropriate public service desks
- Assists with statistics for reporting
- Uses current technologies for communication
- Assists with department services, including assists with closing procedures for Circulation desk
- Assists with off-desk clerical jobs
- Assists in the development and implementation of Library policies and procedures.
DUTIES MAY INCLUDE:
- answer department telephone extensions and check voice mail
- check contents of cases used to hold CD-ROMs, CDs, books on CD and DVD to verify all associated items returned
- explain and collect overdue fines and fees for lost or damaged items
- check out materials from our library collection
- check out materials from other libraries (loaned to our library)
- discuss notes on patron record with patron, explaining and resolving any problems
- renew items over the telephone and resolve patron problems regarding renewals
- explain residency requirements to obtain library card
- process and input on computer patron registration information
- collect fees for lost library cards
- prepare notes for items to be mended
- clear on order status for new incoming material
- process items with missing parts
- empty returned material bins including removal of bins from around the automated material handling system (AMH) system
- verify accuracy of patron registrations
- carry out opening and closing procedures
- collect door count from counters and record
- check gate alarms on RFID system
- change receipt printer paper on desk printers and self-check machines
- train patrons to use self-check machines
- take material out to patrons who have come for curbside service
Careers
Bloomfield Township Public Library
1099 Lone Pine Road
Bloomfield Township, MI 48302
Email: careers@btpl.org
Fax: (248) 258-2555
Applications can also be delivered to the Library in person.
Bloomfield Township Public Library champions the power of words
to spark discovery and imagination.
For more information about the Library, visit our website: www.btpl.org
