DTE Energy Field Service Representative in Detroit, Michigan
Job Description
Field Service Representative-09541
The future is bright at DTE Energy! We are the largest electric and gas utility in Michigan with an aspiration to be the best-operated energy company in North America. We are a Fortune 500 company headquartered in Detroit, Michigan with businesses in 26 different states.
DTE Energy's utility and non-utility businesses are poised for significant growth. We look forward to working with highly motivated and team-oriented individuals to energize our efforts of growing economically and environmentally.
We care for our employees and prioritize their health and safety first. Recently, DTE Energy has been recognized as an outstanding place to work and has received the following accolades:
* Gallup Great Workplace Award for 3 consecutive Years! (2013, 2014 and 2015)
* Metropolitan Detroit's 101 Best and Brightest Companies to work For
* J.D. Power Customer Satisfaction Award
* Professional Women's Magazine/Black EOE Journal "Best of the Best"
* Computerworld's 100 Best Places to Work in IT
* Best Employers for a Healthy Lifestyle Gold Award
* Detroit Free Press Green Leaders Award
Description
THIS POSITION IS REPRESENTED BY LOCAL 223 - METER BARGAINING UNIT.
Location: Various
Organization: DO - Electric Field Operations
Starting Wage: $13.00
KEY ACCOUNTABILITIES
Inspects and advises on new, altered or relocated service entrance equipment. Reads, installs, removes, seals, energizes, and de-energizes meters. Promotes electric living. Makes contacts on customers' premises in the performance of the above duties. Inspects installations, investigates accounts, observes and reports irregularities and unusual conditions to proper organizational unit. Bills for service interruption call charges upon completion of such calls per Company policy. As required, disconnects water heater accounts and customers service for non-payment. Will also be required to do scheduled primary meter reading routes, when necessary. Input information into the Mobil Data Terminal (MDT).
Install, remove, turn-on and disconnect meter and service equipment to service customer's loads in accordance with established rules. Also, may be required to read residential, commercial and industrial accounts. Maintenance, install and removal of control unit and probing of meter.
Qualifications
•Must have High School Diploma or GED and at least 12 months of demonstrated field experience as an Field Service Representative, Meter Tester, or electrical work either as a contractor, for a contractor, or for a major utility
-OR-
a High School Diploma or GED and at least three (3) summers working for Field Operations performing Electric turn ons and disconnects.
•Must have satisfactorily completed a class in Basic Electricity, and be able to identify appropriate tools.
•Must have customer contact experience.
•Must received "Recommended" on the Construction and Skills Trade (CAST) test.
•Must be able to communicate effectively, both orally and in writing.
•Must have a basic knowledge of Personal Computer applications.
•Must be able to work outside in all weather conditions, day and evening shifts, extended periods of overtime, any hour of the day or night, any day of the year.
•Must be able to work alone and work off a ladder and work in confined areas.
•Must have a valid driver's license and meet Company driving standards and provide a suitable automobile for use on Company business and show proof of car insurance.
•Must be willing to work on energized equipment up to 480 volts.
•Must be willing to work anywhere in Company Service Territory.
•Must be able to lift and handle 50 pounds.
•Must be willing to work in all weather conditions.
Job: Electric Distribution Operations & Maintenance
Title: Field Service Representative
Primary Location: Michigan-Detroit
Requisition ID: 09541
DTE Energy is an equal opportunity employer and considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by law.
