Description
Position Summary: Interacts with patients/families in a caring and professional manner to schedule all Infusion Center patient appointments. Schedules Infusion Center patients' appointments for other ambulatory services according to established guidelines.
Responsibilities:
Schedules and reschedules Infusion Center patient appointments according to scheduling guidelines. Insures that patients received notification/calendar and understands appointment schedule.
Obtains and updates necessary demographic and related data according to policies and procedures.
Interacts with administration, Infusion Center and Clinic staff to identify and problem solve complex scheduling issues.
Interacts with financial services staff to provide information needed to secure reimbursement
Proficient in computer program applications, knowledge, and skills.
Qualifications
Qualifications:
Bachelor's degree,and/or scheduling experience required.
Minimum of 2 years of health care and/or customer service experience.
Strong interpersonal skills.
Excellent verbal and written communication skills.
Proficient in computer program applications, knowledge, and skills.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Job: Administrative/Clerical
Primary Location: Michigan-Farmington Hills-Weisberg Cancer Treatment Ctr
Employee Status Regular
Shift Day Job
Job Type Standard
Schedule Full-time
Req ID: 20004882