SUMMARY: This position is responsible for the indexing of all incoming documents to core business units of the company. Documents are received via paper, fax, and email. The incumbent must distinguish what department a document belongs to, apply proper criteria to electronically route the document into an electronic database, and initiate workflow of these documents to appropriate core business units in an accurate and timely manner. Primary contacts include other departmental personnel. PRIMARY RESPONSIBILITIES: This description identifies the responsibilities typically associated with the performance of the job. The percentage of time in any responsibility may vary between positions. Other relevant essential functions may be required. EMPLOYMENT QUALIFICATIONS: * EDUCATION REQUIRED: High school diploma, G. E. D. * EXPERIENCE REQUIRED: Minimum six months general office experience required. * SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: * Associates degree * Minimum six months general office experience in an insurance environment WORKING CONDITIONS: Work is performed in an office setting with no unusual hazards. Work typically involves sitting at a desk for extended periods of time with extensive document handling, both physical and electronically. May be required to move or lift objects weighing up to 35 lbs. REQUIRED TESTING: Alpha numeric data entry, reading comprehension, 10-key, basic windows