Job Details

Sorry, this job is not active!

Job Details

Customer Service Representative

Job Code Number

67778374

Job Description

All are encouraged to apply! Join Peckham - WORK. GROW. ADVANCE.

WHAT YOU'LL DO

We are seeking individuals who are looking not just for a job but for a purpose . As a Customer Service Representative, you will be supporting callers while using the computer to answer, general questions about policies, practices, procedures, and other information. To be successful you should have the following: Excellent communication skills, customer service soft skills, detailed orientated and friendly! This position services a government contract that Peckham has held for 10 years ! This contract requires you to pass and maintain appropriate security clearance. After you pass the security clearance, you not only receive a pay increase , but you will also be approved by the government that you are trustworthy to manage sensitive data.

As a federal contractor, Peckham requires all employees to be fully vaccinated from the COVID-19 virus. Proof of vaccination is required on/before the start of employment. Upon request, Medical or Religious accommodations will be considered for employment.

Peckham is a nonprofit vocational rehabilitation organization. We specialize in providing vocational rehabilitation and training opportunities for people with significant disabilities, and/or other barriers to employment. If you have a disability or other barrier to employment, p lease be sure to fully complete the 'eligibility for services questionnaire' to help us determine the best fit and necessary accommodations for your employment needs.

If you do NOT have a disability, please complete the entire application including the questionnaire. Being a person without a disability will not impact your eligibility for hire for this position.

This specific job is open to all interested candidates, both people with and without disabilities.

WHO ARE WE?

Peckham is a nonprofit vocational rehabilitation organization. Currently we are hiring ALL abilities.

We specialize in providing vocational rehabilitation and training opportunities for people with significant disabilities, and/or other barriers to employment.

Our core values are compassion, diversity, opportunity, excellence, pride, community, and balance . Peckham is an organization that invests in their employees. It is our mission to help you reach your career goals . We believe in providing high quality services to support clients in reaching their full potential. How do we do this? Click the link HERE (https://www.peckham.org/programs-services/) to learn more about the services we offer to our employees!

Customer Service Representative

Sign-On Bonus! Receive $350 after training!

THE IMPORTANT INFORMATION

Wage: $15.00 per hour plus $4.23 per hour Health & Welfare Benefit, $16.85 after full clearance is obtained

Hours: Both full and part time shifts available Mon - Fri 8:00AM - 10:00PM

Additional Requirements

WHAT YOU'LL NEED

High School Diploma or GED
At least 18 years of age
U.S. Citizen?
Proficient in?English?(written?and verbal)??
Basic computer skills (typing, reading comprehension)

To apply, please select below:

Entry Level Customer Service Representative

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual will be required to multitask . The employee will also be required to speak, listen, read, and use a computer simultaneously during their scheduled shift . Individuals will be required to be mobile throughout the building .

WORK ENVIRONMENT

Individuals will be in a cubicle for?most of?their scheduled shift. Individuals will work individually, and therefore are required to work well independently, however will also be a member of a team and therefore must be able to work in a team atmosphere. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.??

SPECIAL NOTES

These jobs are part of the AbilityOne program, to learn more about the AbilityOne program go to www.abilityone.gov

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

Click HERE (https://www.ilru.org/projects/cil-net/cil-center-and-association-directory) and you will be directed to the ILRU Directory to find an agency in your area that can assist you
Email us at [email protected]
Call us at (517) 316-4000
Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Organization Profile

Employer Name:

Peckham Inc.

Address:

3510 Capital City Blvd

Address Line 2:

City:

Lansing

State/Province/Region:

Zip/Postal Code:

48906

Description:

ABOUT PECKHAM Peckham is a national award-winning non-profit organization, recognized for its achievement in providing exceptional vocational rehabilitation for people with disabilities and barriers to employment. We accomplish our mission by working with community partners and through our own diverse business lines consisting of apparel manufacturing, warehousing, call centers, environmental services, and farming. Peckham prides itself on having a great culture which fosters a respectful, collaborative, and fun work environment. Employees are encouraged to bring their whole selves to work, share ideas, and engage in lifelong learning. Our culture further supports our mission by encouraging flexibility, health, and wellness. Staff enjoy benefits such as generous PTO policies, modern facilities, pet friendly work sites, free fruit, fitness classes, massages available for purchase, and opportunities for flexible work arrangements. MISSION Peckham, a nonprofit community vocational rehabilitation organization, is a unique business and human services agency which values quality, diversity, and performance. Our mission is to provide a wide range of opportunities to maximize human potential for persons striving for greater independence and self-sufficiency. We embrace collaboration, effective resource management, and innovative approaches to achieve world-class excellence. VISION To prove that people with disabilities and other barriers are more than capable of delivering world-class, high-quality products and solutions.

Job Summary

Organization

Peckham Inc.

Location

Lansing, Michigan 48906

Job Code Number

67778374

Positions Available

Expiration Date

4/17/2023

O*NET Code

43-4051.00

O*NET Occupation

Customer Service Representatives

Education Level

High School Diploma/Equivalency

Job Characteristics

Full-time
Part-time
Veteran focus

Job Tools

Email to me
Provide Feedback
Print

+ Feedback about this page?

Job Code Number

Job Title

Body

Resumes
Documents

Do not attach resume

You do not have any resumes

You do not have any documents

Session Time out

Job Details

Customer Service Representative

Organization Profile

Job Summary

Job Tools