Within Alliance Health our doctors and patients need MA staff to help with clinical care. You begin the care process with a welcoming greeting to the patient; gathering vitals; initial assessment; and preparing the EMR. You perform at the top of your talents by covering clinical tasks to free up providers. Whether it be through warmth, compassion, attitude, or enthusiasm, you contribute in some way to make the patient experience better. As a Medical Assistant you will be meeting patient needs in a professional way.
· Obtaining and recording vital signs
· Interacting with patients to understand their needs and communicate to providers.
· Set up and perform EKG.
· Set up and perform Injections.
· Set up and perform PFT
· Set up and perform x ray.
· Blood drawing and specimen processing
· Autoclave instruments.
· Work incoming telephone calls for patient questions.
· Contact patients to communicate results, scripts, and follow up.
· Tracking and addressing patient quality items such as HEDIS, PCMH, etc.
· Training new staff
· Utilizing EPIC (EMR)
· Other tasks as assigned
Other Responsibilities
· Follows facility and OSHA safety rules and procedures while on assignment
· Respects cultural and religious practices of patients
· Upholds HIPAA regulations
· Punctual and dependent for assigned/confirmed shifts
Position Requirements
· High school or GED
· Certified Medical Assistant (CMA) or Registered Medical Assistant
· Able to read and write consistent with job requirements; cognitive skills as related to the position
· Proficient interpersonal relations and communicative skills
Working Conditions
· Medical Assistants work in well-lighted, clean environments. They constantly interact with other people and may have to handle several responsibilities at once. Most full-time medical assistants work a regular 40-hour week. However, many medical assistants work part time, evenings, or weekends.
Physical Demands
· Medical Assistants may spend a great deal of their professional day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies. It is reasonable to anticipate lifting approximately 20-25 pounds in any given day. Lifting up to approximately 40-50 pounds may occasionally be required, depending on the specific style or type of care provided.
Your supervisor will provide you with the opportunity to learn these skills and to practice their use. In addition to observing your work you may be required to pass a test. Measurements may include patient satisfaction, Epic reports, Quality scores, input from others, and Supervisors judgment.
As you develop proficiency within these skills you will be recognized with a score that will move all the way up to 100. While the technical skills are a good start, your rating will be heavily influenced by your impact on patient satisfaction, your flexibility in covering where needed and jumping in to help coworkers.
These same factors will be used in compensation decisions. Alliance Health defines an entry level and a maximum pay rate. On an annual basis, when increased funds become available, leadership will use your score to allocate pay to individuals. Departments that operate more efficiently will have more funds available.
