Who We Are
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.
HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 14,000 employees in 450 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions
What We Offer You
At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!
Benefits you may enjoy working at HUB International Midwest-East:
Medical, Dental, and Vision (PPO, HMO, and HSA)
Comprehensive Wellness Program
401(k) Retirement Plan
Life and Disability Plans
Vacation, Holiday, Sick, and Personal Time Off
Spending Accounts
Parking and transit expense
Pet Insurance
Bonus Program
Comprehensive Onboarding Program
Continuing Education / Personal Development Programs
Flexible Work Arrangements
Employee Engagement Events
Dress for Your Day Dress-Code
"HUB Bucks" Rewards Program
Service Awards
Here's Where You Come In
As a Middle Market Senior Commercial Account Manager, you will manage an assigned book of business of $1,000,000+ in revenue. You will be responsible for a high level of service and understanding of our client's business needs. You will partner with a Senior Sales Executive and be accountable for Hub's largest and most complex accounts. You will work in a collaborative team environment, mentoring Associate Account Managers and Team Assistants, as applicable.
Responsibilities :
Manages a book of business generally in excess of $1,000,000 in revenue, depending on the complexity or number of accounts.
Provide quality customer service to existing accounts with a goal of 93% retention or more.
Collaborate within a team that includes: Sales Executives, Sr. Account Managers, and Associate Account Managers.
Mentor, support, and train Associate Account Managers and Team Assistants, as necessary.
Ensure accurate maintenance of client information in EPIC
Accountable to administrative tasks including, but not limited to:
Annual Stewardship Reports
Renewal Process- from pre-renewal to proposal preparation to binding of coverages
Loss Summary reviews
Account System Maintenance
Billing questions
Marketing lines of coverage as needed
Special projects and all other duties, as assigned
Cultural Expectations :
Determination - unsatisfied until we are the best. We go the extra mile for clients and colleagues.
Ownership - Responsible to each other, our clients, and our goals.
Teamwork - Together we attain greater success.
Sincerity - Giving and receiving direct and caring communication
Qualifications:
High School Degree, or Equivalent
5-7 years in a Commercial Lines Account Manager role on the agency side
Experience working with complex, fast-paced middle market accounts averaging $20k in revenue and above
Enjoy being a life-long learner of Insurance
Excellent Excel skills
Strong communication skills
P&C License
Willingness to travel, on occasion
Insurance designation (CIC or CISR) highly preferred
Experience with Financial Institutions, Insurance Companies, Large Developers and Manufacturers
Department Account Management & Service
Required Experience: 7-10 years of relevant experience
Required Travel: Up to 25%
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
EEOAA Policy
E-Verify Program
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