Service Manager
Job ID
2022-3869
# of Openings
1
Job Locations
US-MI-Muskegon
Category
Service
Overview
Come work for the largest equipment dealer in the Midwest! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!
We provide our employees with the following tools and resources to be successful:
Training
Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
401(k) with match
Competitive wages
Company laptop
Paid time off
10 paid holidays
Work schedule: M-F, day shift
Responsibilities
Alta Equipment Company is seeking a full-time service manager for our industrial equipment group at our Muskegan, MI. The primary responsibilities of the position consist of, but are not limited to:
Supervise the operation of the service department
Foster a positive customer and employee relations atmosphere
Review & analyze department data meet sales and profit goals
Process and review work orders, invoicing and customer quotes
Monitor employee training progress
Oversee payroll entry and audit for accuracy
Purchase order acquisition and coordination
Monitor work in progress
Responsible for condition of service vehicles and facility
Incorporates Alta's Guiding Principles into daily activities
Performs other duties as assigned
Qualifications
Desired Skills and Qualifications:
2-4 years of previous management experience preferred
Strong working knowledge of electric and liquid propane units
Good mechanical aptitude
Excellent written and verbal communication skills
Good customer relations and people skills
Ability to successfully manage others
Computer Skills - Hyster/Yale Contact Management, Sage Quest, PayTrace, Microsoft Word, Excel, and Outlook
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Physical Demands/Work Environment:
Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl.
Lift and/or Move Functions: Frequently will lift up to 10 pounds; Occasionally will lift up to 100 pounds
Work Environment: Occasionally will work near moving mechanical parts, fumes or airborne particles, outdoor weather conditions, toxic or caustic chemicals, risk of electrical shock, wet or humid conditions (non-weather)
About Alta:
Culture is Job #1. Alta Equipment Company prides itself in the 3 P's of business: People, Process and Product. By investing in the best people and creating a "one team" approach, Alta Equipment Company earns customers for life.
If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Company, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our 2100+ employees across the country are committed to excellence. It's the Alta way.
So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.
What We Look For:
At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning
Other Opportunities at Alta
Please visit our careers page at www.altaequipment.jobs to view other openings that may be of interest to you!
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We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.
