The Family Support Worker is responsible for informing the community about head Start: recruiting and enrolling eligible families and children; building ongoing relationships with families that are goal oriented and support family well-being; implementing integrated parent and family engagement activities; collaborating with community organizations; maintaining child and family records.
QUALIFICATIONS: Bachelor’s Degree in Social, Human, or Family Services from an accredited college or university with two or more years of related experience.
KNOWLEDGE, SKILLS AND ABILITIES:
Effective Parent, Family and Community engagement Practices–ability to support families in fostering safe, healthy, and nurturing home environments; Community Resources–ability to identify community services and gaps in them by participation with others to assess community resources needed; Family Education and Involvement-ability to plan and offer family education activities in collaboration with other staff; Observation, Analysis, Planning, and Documentation – ability to need federal, state, and program documentation requirements by ensuring the program maintains accurate objective, complete, timely, and well organized child, family, financial and program records; Communication-ability to build an understanding of the program by communicating its philosophy, mission, and services; Professional/Leadership- by serving as a role model for families and other staff; Technical Skills-maintain current understanding of technical processes/equipment; Teamwork-ability to work on a team and be accountable to the team; Data Management; Well organized; Customer Service Skills; Ability to complete work with accuracy
JOB DUTIES AND RESPONSIBLITES:
Ensure compliance with the Head Start Program Performance Standards; Implement programs plans, policies, and procedures to determine eligibility; recruitment, selection, enrollment and attendance of children and their families; Implement communication systems to ensure timely and accurate information is provided; Implement record-keeping system to provide timely and accurate information; Implement reporting system to generate periodic reports; Annual participation in self-assessment of effectiveness and progress in meeting program goals and objectives; Implement the collaborative process to: Build partnerships with parents, Assists families in identifying and continually access services and resources; Assist pregnant women to access prenatal and postpartum care; Engage parents in policy-making and operations, community advocacy, and transition activities; Provide parent engagement and education activities; Provide medical, dental, nutrition, and mental health education and programs; Make home visits; Maintain child/family files; Maintain confidentiality of records; Keep other agency staff apprised of parent/family issues
