Description
Under the supervision of the Public Safety Director, the Public Safety Clerk provides administrative and clerical support to assist the activities of the department; the clerk performs administrative functions, manages records systems, and works closely with the public.
Knowledge, Skills, and Abilities
- High school diploma or equivalent.
- Two or more years of experience in an office setting performing administrative duties
- State of Michigan Vehicle Operator’s License, a satisfactory driving record, and the ability to maintain one throughout employment.
- Certified as a Notary Public or the ability to obtain and maintain throughout employment.
- LEIN and TAC certification or the ability to obtain and maintain throughout employment.
- Knowledge of general office operations and administrative procedures and practices.
- Excellent customer service skills, including responding diplomatically to customer questions and complaints.
- Skill in maintaining and updating complex records and documents, compiling and evaluating data and information, and preparing clear and accurate reports.
- Skill in the use of office equipment and technology, including computers, specialized department programs, and other related software, and the ability to master new technologies.
- Ability to communicate effectively and present ideas and concepts orally and in writing.
- Ability to establish effective working relationships and use good judgment, initiative, and resourcefulness.
- Ability to multi-task, problem-solves, and work effectively under stress, within deadlines, and changes in work priorities.
Working Conditions
The employee will regularly work in an open office setting. The employee may travel outside of the office to mail packages, pick up supplies, and perform other administrative errands.
Excellent Benefits
- Defined Contribution Plan (401a)- The City contribution is 15% of wages, and the employee contribution is 1% of wages.
- Health Insurance Plan- The employee contribution is 10% of the state's hard cap. The City funds a Health Reimbursement Account (HRA) to pay for medical expenses.
- Retiree Health Savings Program (RHSP)- The City contribution is 1.5% of wages, and the employee contribution is 1.5% of wages.
- Paid time off- vacation, personal, and sick leave plus holiday pay.
- Refer to the Benefits tab for more information.
To learn more about the City of East Grand Rapids, please reference the City's Community Profile.
The City of East Grand Rapids is an Equal Opportunity Employer.
