X-Rite Pantone, an Operating Company of Danaher Corporation, is the global leader in color science and technology. We develop, manufacture, market and support innovative color solutions through measurement systems, software, color standards and services. X-Rite Pantone’s expertise in inspiring, selecting, measuring, formulating, communicating and matching color helps users get color right the first time and every time, which translates to better quality and reduced costs. X-Rite Pantone serves a range of industries, including printing, packaging, photography, graphic design, video, automotive, paints, plastics, textiles, dental and medical.
What We Value
We believe that real breakthroughs come from teams that think big and respect each other’s differences – different ideas, different perspectives, and different experiences. We encourage all voices to be heard, both internally as we collaborate and externally as we listen to our customers’ most pressing needs. And we would love to have you on this journey with us!
As a Credit/Collections Specialist, you will be responsible for minimizing customer credit risk and collecting outstanding accounts receivable balances for the US and Canada. You will work closely with internal teams including sales, customer service, and cash application and communicate directly with our external customers.
Within this role, you will:
• Ensure timely collection of past due balances for assigned accounts, keeping accounts receivable balances current and to a minimum
• Review pending orders for adherence to established credit limits and minimal past dues. Hold or release orders as needed and communicate order status across Sales and Customer Service organization
• Identify root cause and take appropriate action on collection issues such as payment discrepancies, unearned discounts, and pricing errors
• Research and analyze billing questions and disputes
• Process online billing of high-volume customers
• Analyze customer payments as needed to assist with accurate cash application
We are looking for a professional who has:
• Strong analytical, research and problem-solving skills
• Demonstrated ability to use sound judgment during decision making process
• Sense of urgency and ownership resolution
• Strong interpersonal, written, and verbal communication skills
• Ability to manage multiple and sometimes conflicting priorities within time constraints
Your education and background experience will include:
• Associates degree in finance, accounting or related field required
• 4+ years of experience in business-to-business collections and/or credit function
• Attention to detail and the ability to work independently
• High proficiency in both ERP and Microsoft applications (Excel, Word, PowerPoint)
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
