Job Summary:
Our closing agent reads and examines title commitments to determine the effect on properties. They review all closing documents and instructions pertaining to transactions. They are required to exercise extreme independent judgment and to possess the knowledge and experience necessary to efficiently handle any situation that may arise during the closing process.
Duties & Responsibilities:
- Enters data into the title database, generates the necessary documents, and emails the client and/or real estate agents involved in the transaction
- Completes the real estate closing process; ensures compliance with real estate contracts, lender instructions, title requirements, company requirements, and other written instructions
- Collaborates with the research department to resolve title issues (e.g., legal descriptions, easements, lot splits, vesting, tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, and lis pendens)
- Oversees the issuance of checks, bills, statements, receipts, and other documents needed to ensure customer satisfaction
- Conducts closings with customers, realtors, lenders, and attorneys
- Performs any other duties delegated by management
Qualifications:
Experience
One to two years of experience in closings is preferred.
Education
A high school diploma is required. A college degree is preferred.
Certifications, Licenses, Insurance
Must be a Notary Public and be bondable, or willing to become a Notary Public upon employment.
Knowledge
- Understands escrow standards, title clearance, real estate regulations and guidelines, and document preparation.
- Comprehends pay off per diems, tax prorations, interest, and the like.
- Understands lender documents and recordings.
Skills
- Adaptability: adapts to new, different, or changing requirements
- Attentive to detail
- Critical thinking: uses logical thought processes to analyze and draw conclusions
- Business fundamentals: maintains privacy and confidentiality of company information, as well as that of customers and co-workers
- Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients
- Decision making: applies critical thinking skills to solve problems; identifies and prioritizes the key issues involved to facilitate the decision-making process
- Dependable and reliable: displays responsible behaviors at work
- Initiative: demonstrates a willingness to work and seeks out new work challenges
- Integrity: treats others with honesty, fairness, and respect
- Mathematics: uses mathematics to solve problems
- Planning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasks
- Proactive: ability to look forward and see potential problems; then take action to eliminate the issue before the problem occurs
- Professional: maintains a professional demeanor at work
- Reading: reads and comprehends documents ranging from simple and straightforward, to more complex and detailed; attains meaning and comprehends core ideas from written materials and applies what is learned
- Respectful: works effectively with those who have diverse backgrounds
- Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in word processors, email programs, accounting software, and internet browsers
- Telephone skills: including a pleasant phone voice and etiquette
- Verbal communication: maintains open lines of communication with others; speaks clearly, in precise language and in a logical, organized, and coherent manner
- Writing: uses standard English to clearly communicate thoughts, ideas, and information in written form
Compensation & Benefits:
- Hourly rate will be established based on experience and education.
- Retirement benefits with employer matching contributions available after six months of employment.
- Paid holidays, vacation, and sick time.
