Home Run Alarm Company is looking for a dependable, organized person who wants to become an important part of a small office business team. This is a high-demand position where communication, accuracy, and teamwork have no end.
OUR GAME PLAN: Strive to never to drop the ball, from the customer's first at bat until job completed.
WHAT YOU WILL DO
- Answer and assist with customer communications and follow-up.
- Review new customer requests, service needs, and basic job information.
- Keep customer and job information accurate and organized.
- Update work in Microsoft Planner, our electronic job board, as jobs move from new requests through estimating, approval, scheduling, active work and completion.
- Watch open items so customers, estimates, approvals, and scheduling needs are not forgotten.
- Coordinate information between customers, the office, and field personnel.
- Help keep the office job-tracking Scoreboard current and perform normal computer, filing and office-organization duties.
WHO WILL DO WELL HERE
DEPENDABLE
ORGANIZED
DETAIL-MINDED
GOOD WITH PEOPLE
COMFORTABLE WITH COMPUTERS
WILLING TO LEARN
ASKS QUESTIONS
FOLLOWS THROUGH
EXPERIENCE IS NOT THE MOST IMPORTANT THING
No Microsoft Planner or alarm industry experience is required. We have a step-by-step office workflow and training playbook. We can teach the system. We are looking for someone who brings dependability, attention to detail, common sense, willingness to learn and the desire to do a good job.
WHAT SUCCESS LOOKS LIKE
Customers do not get forgotten
Follow-ups happen
Jobs do not get lost
Approved work gets noticed
Planner reflects reality
The team knows what needs to happen next
TRAINING, PAY & GROWTH
This is intended to be a full-time position with room to grow. Starting compensation will be based on experience,
qualifications and applicable training-program eligibility, with opportunities for wage growth as training milestones are achieved and skills, performance and responsibility increase.
For eligible candidates, Home Run Alarm Company is interested in coordinating structured training through Michigan Works! Macomb/St. Clair, including Young Professionals or On-the-Job Training when program requirements and approvals are met.
WHY HOME RUN ALARM COMPANY?
You will learn how a real small business operates from the inside: customer service, Microsoft 365, job tracking, scheduling, follow-up, field coordination, and workplace communication. We are looking for someone who wants to learn the position, prove themselves, grow their responsibility and build something long-term with us.
INTERESTED?
If you are dependable, organized, willing to learn and want a job where your work truly matters, APPLY TODAY!
CONTACT US ONLINE TO GET THE BALL ROLLING AT: www.homerunalarm.com
36409 S. GRATIOT AVE. CLINTON TWP., MI 48035
TEL. 586-350-1977 Email: [email protected]
