· Provides reception/front desk responsibilities such as greeting customers, determining the reason for their visit, providing services and directing them to the appropriate staff or service
· Provides support for the resource room and other office functions, including Employment Services
· Maintain current working knowledge of guidelines, rules and regulations of consortium programs
· Explain services and programs available to customers
· Maintain awareness of community resources and labor market information
· Enter data into approved systems, such as, OSMIS, Excel, and other databases
· Reports to the area manager or designed
· Must have a High School Diploma or GED
· Positions are for Arenac, Gladwin and Roscommon Counties, respectively
