Online Sales Agent

We are seeking a motivated and customer-focused Online Sales Agent to join our growing team. You will connect with prospective customers through digital channels, identify their needs, recommend suitable products or services, and guide them through the purchasing process.

Responsibilities

• Respond promptly to online inquiries from prospective customers.
• Build relationships with leads through email, chat, phone, and social media.
• Explain products, services, pricing, and promotions clearly.
• Follow up with leads and convert opportunities into sales.
• Maintain accurate customer and sales records.
• Meet or exceed individual and team sales targets.
• Provide a professional, positive customer experience.
• Collaborate with team members to improve sales strategies.

Qualifications

• Previous sales or customer-service experience preferred.
• Strong written and verbal communication skills.
• Comfortable using computers, online platforms, and CRM systems.
• Self-motivated, organized, and results-oriented.
• Able to work independently and manage multiple leads.
• High school diploma or equivalent required.