Together we change lives.
Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.
No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.
The Operations Lead will support the SETT Project Services products. This is a combination of Strategic Account management as well as day-to-day tactical activities related to the fulfillment of our requisitions that include Engineering, Scientific, IT and Professional job disciplines.
Responsibilities
Responsible for the effective delivery of scopes of work across multiple clients and varied geographies.
Develop Statements of Work with clients
Coordinate Recruiting activity ensuring only the most qualified candidates are submitted to clients
Screen potential talent for our projects and programs
Work with recruiting to educate them on client needs and develop effective recruiting strategies
Work closely with Internal Business Development team members, supporting development of new business opportunities
Coordinate implementation activities for new clients
Manage ongoing relationship with clients and employees at assigned client sites
Development of strategic relationships within the client's organization as well as internally at Kelly
Ensures utilization of Kelly tools in the delivery of the solutions
Financial planning and performance management for those sites within their oversight (P&L)
Ensure Kelly standards are maintained as it relates to payroll, invoicing, and reconciliation
Creation of Business Review materials as needed.
Strategy development with CoE to enhance the current brand - service offerings to increase market share
Qualifications
Excellent organizational skills
Excellent customer service skills
Ability to travel to client sites up to 30% of time.
5+ years' experience within Kelly Operations
5+ years' experience of Operational Account Management
Strong background in Staffing Industry.
Prefer experience in recruiting and working on order fulfillment.
Technical background or exposure required to evaluate candidates for open positions
Ability to support all time zones across domestic U.S.
Must have the ability to handle a large workload, with multiple competing, priorities.
Ability to effectively communicate across multiple levels both internally and externally
Must be able to prioritize and make quick decisions
Proficiency in Microsoft Word, Excel, and Power Point
Strongly prefer Bachelor's degree in a Technical or Business-related discipline
Base pay range for this position is $120,075 - $160,000 per year. Final annual compensation will be based on experience and may vary by geographic location.
Total compensation package including benefits as applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.
