The starting pay range for this position per hour is $21.75 - $23.75. The full pay range for this position per hour is $21.75 - $37.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.?Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.?Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .
ALL ABOUT TARGET ?
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.?Learn more about Target here. (https://corporate.target.com/about) ???
? ALL ABOUT?FULFILLMENT ?
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks,?preps, packs, sorts, and ships, products safely,?efficiently?and effectively to deliver convenience and quality for our guests.?
At Target,?we believe in our?leaders?having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the?skills and experience of: ?
Guest service fundamentals and experience building a guest-first?culture on your team
Retail business fundamentals,?including?department sales trends, inventory management, guest shopping patterns,?pricing?and promotions strategies
Planning department(s) daily/weekly workload to support business priorities and deliver sales goals
Process improvements and workload efficiency
Leading a team of hourly team members,?including skills in interviewing, developing, coaching, evaluating, and?retaining?talent
As a Fulfillment Operations Team Leader, no two days ?are ever the same, but a typical day will? most likely include ?the following responsibilities: ?
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
Ensures every team member understands, is trained, and consistently?delivers on?Target's guest experience commitments?and consistent operations
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments
Reviews area guest, financial, and team outcome metrics to?identify?opportunities,?takes action to improve, and?aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience
Demonstrate a service culture that prioritizes the guest service experience. Model,?train?and coach expectations to deliver the service standard
Lead your team and drive?fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to?and?impact total store profitability, in support of your?direct?leader
Utilize your workload planning tools to ensure your team completes all scheduled?workload?and all orders are fulfilled to meet the delivery, freshness,?and service standards
Review all fulfillment reporting to?identify?gaps and develop a plan to resolve
With direction from your?direct?leader,?create daily?plans for your team
Be an expert?of?operations, accuracy,?process?and efficiency
Enable efficient delivery to our guests by leading?pickup and ship from store workload
Evaluate and recommend candidates for open positions and develop a guest-centric team. Support your?direct?leader in their onboarding
With?your?direct?leader,?establish?clear goals?around quality, accuracy, and timeliness?and hold team members accountable to expectations. Close any training gaps through coaching conversations
Ensure the team is following food safety guidelines and selecting fresh food items for guests
Ensure supplies are ordered?timely?and stocked. Partnerwithyourdirectleaderforordering
If?applicable, as a key carrier, follow all safe and secure training and processes
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs
Demonstrate?inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating?equitable?experiences
Always?demonstrate?a culture of ethical conduct,?safety?and compliance;?lead team to work in the same way and hold others accountable to this commitment
Lead and?demonstrate?a safety culture through modeling and recognizing safe behaviors,?identifying?and correcting hazards, holding team accountable to following safety expectations,?assisting?with incident response, and reporting/investigating injuries?timely?and accurately
Model the execution of physical security processes?in order to?enhance the instore security culture
Support merchandise protection strategies across the total store,?including ordering, storage and application as directed by best practices
Lead and?demonstrate?a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps throughdevelopment,coaching?and team interactions
Address?all?store?emergency and compliance?needs
Support guest services such as back-up cashier, order pick up (OPU) and?Drive?up (DU) and?maintain?a compliance culture while executing those duties, such as compliance with federal, state, and local?adult beverage?laws
All other duties?based?on business needs
WHAT WE ARE LOOKING FOR ?
This may be the right job for you if: ?
You enjoy interacting and helping others - including guests that?shop?our store and fellow team members you work with
You thrive in a fast-moving, highly?active?and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
You are open to?working?a?variable?work schedule with varying hours,?days?or shifts (including nights, weekends, holidays, closing shifts?and other peak shopping times)
The good news is that we have some amazing training that will help teach you everything you need to know to be a Fulfillment?Operations Team?Leader.? But, ?there are a few skills you should have from the get-go: ?
High school diploma or equivalent
Must be at least 18 years of age or older
Previous?retail experience preferred, but not?required
Lead and hold others accountable
Learn and adapt to current technology needs
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude?toward all guests and other team members
Effective communication skills
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:? ?
Access all areas of the building to respond to guest or team member issues
Interpret instructions,?reports?and information
Accurately handle cash register operations?as needed
Climb up and down ladders
Scan,?handle?and move merchandise efficiently and safely,includingfrequentlyliftingor moving merchandise up to 44 pounds without?additional?assistance from others
Ability to communicate on multiple frequency devices and?operate?handheld scanners, and other technology equipment as?directed
Flexible work schedule (e.g., nights,?weekends?and holidays) an
