JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Planner/Scheduler Manager
Business Line:Facilities Management
Location:Lake Orion, MI
Employment Type:Full-TimeAbout JLL
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. We help clients buy, build, occupy, manage and invest in a variety of real estate assets. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions.Position Overview
The Planner/Scheduler Manager provides strategic leadership and daily operational oversight of the maintenance, housekeeping, and indirect materials management functions for a corporate facility. This role ensures the safe and effective maintenance of building systems, delivers exceptional tenant service, and manages the preventative maintenance program to maximize equipment uptime and lifecycle performance. The Planner/Scheduler Manager partners closely with the Senior Facility Manager and client Facility Area Manager to achieve operational excellence and client satisfaction.Essential Duties and Responsibilities
Leadership & Team Management
Lead and develop facilities staff to deliver expected service levels within prescribed budgets
Manage work assignments for building technicians, vendors, and contractors
Provide coaching and performance management to direct reports throughout the year to achieve objectives and develop professional skills
Address employee performance issues promptly and effectively
Pursue training resources to improve team capabilities and technical competencies
Operational Excellence
Oversee preventative maintenance program to ensure building systems meet or exceed rated uptime and lifecycle expectations
Perform daily facility inspections and coordinate outstanding projects with operations team
Manage contractor activities on-site, ensuring compliance with all JLL and client policies
Oversee overall service delivery of contracted services and vendor management programs
Ensure all safety, compliance, and service delivery standards are met consistently
Client & Stakeholder Management
Ensure client satisfaction by providing seamless interface between client real estate organization and facilities operations
Interface directly with building occupants and tenants to resolve site issues
Manage client expectations through leadership, responsiveness, and creative problem-solving
Provide lead role in monitoring and increasing customer satisfaction
Collaborate with JLL teams on lease administration and tenant coordination
Financial & Reporting Management
Prepare and manage monthly operating budgets and forecasts
Complete monthly variance reports and analyze budget performance
Recommend capital improvements and prepare operating budget reports
Oversee monthly, quarterly, and annual reporting requirements based on client needs
Complete all facilities-related reports accurately and on time following client record-keeping policies
Performance & Compliance
Follow annual performance plan and accomplish Key Performance Indicators per client Performance Agreement
Ensure compliance with JLL and client audit standards
Implement and maintain JLL and client safety programs
Share innovations and best practices with JLL Facilities Management teams
Maintain knowledge of standard business accounting practices and real estate operationsRequired Skills and Qualifications
6+ yearsof facilities management experience in corporate environment, third-party service provider, or consulting capacity
Strong leadership and people management skills with proven ability to develop high-performing teams
Proficiency with Computerized Maintenance Management Systems (CMMS)
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
Strong interpersonal and communication skills with ability to present to diverse audiences
Excellent problem-solving abilities and analytical thinking
Proven record of delivering exceptional internal and external customer service
Demonstrated ability to develop successful... For full info follow application link.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
