Dispatcher
Location: Detroit MI
Pay: $16.73 - $21 per hour
Job Type: Full-time
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled
About the Role
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking an organized and efficient Dispatcher to coordinate our pickup and delivery operations. This role is crucial in ensuring smooth logistics operations by managing pickup orders, coordinating routes, and supervising assistant dispatchers. You'll be responsible for routing pickup orders, tracking vehicles, maintaining records, and supporting our mission of serving those in need in our community.
What You'll Do
Dispatch Operations
Route pickup orders to appropriate Production Assistants daily
Track and maintain accurate records of vehicle locations and completed calls
Operate two-way radio equipment according to center policy and FCC regulations
Route same-day special donations efficiently
Assign vehicles and coordinate all routes
Supervision & Communication
Supervise assistant dispatcher
Conduct Production Assistant meetings when necessary
Maintain open communication with Transportation Supervisor/Director of Operations
Keep supervisor informed of any vehicle problems, accidents, or other issues
Record Keeping
Track and file all pickup tickets
Monitor and document completed calls
Assist phone receptionist when needed
Maintain accurate documentation of all operations
Why Join Us
Mission-driven work that supports programs in your community
On-the-job training
Team-oriented environment
Employee Discount, Employee Assistance Program, and more!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
