The Part-Time Receptionist serves as the first point of contact for visitors, customers, vendors, and employees. This role is responsible for creating a welcoming environment by answering incoming phone calls, greeting visitors, and providing general administrative support. The Receptionist may also assist the Executive Administrative Assistant, Human Resources, and other departments with projects and administrative tasks as needed.
Scheduled Hours:
- Mondays: 7:30 a.m. - 4:30 p.m.
- Fridays: 7:30 a.m. - 2:00 p.m.
- Approximately 14-15 hours per week (potential to add more)
Essential Functions, Duties, and Responsibilities
- Answer and direct incoming phone calls in a professional and courteous manner.
- Welcome visitors, customers, and vendors, and direct them to the appropriate team member or department.
- Receive, sort, and distribute mail, packages, and deliveries.
- Maintain the reception area to ensure it remains clean, organized, and welcoming.
- Assist with data entry, filing, scanning, document preparation, and other administrative tasks.
- Provide support for Human Resources activities and projects as needed.
- Assist the Executive Administrative Assistant with administrative duties, creation or collaboration on presentations, and special projects.
- Help coordinate company events, employee activities, and internal communications as requested.
- Build and maintain positive relationships with internal and external stakeholders.
- Handle sensitive information with discretion and maintain confidentiality.
- Perform other administrative duties as assigned.
- Work in a safe manner and follow all company safety rules and regulations.
- Support and uphold the company's values of Teamwork, Integrity, Positive Attitude, Achievement, and Growth.
- High school diploma or equivalent required.
- Previous customer service, receptionist, administrative, or office support experience preferred.
- Excellent phone etiquette and customer service skills.
- Friendly, professional, and approachable demeanor.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize responsibilities.
- Proficient in Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel.
- Strong verbal and written communication skills.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Reliable attendance and dependability.
Physical Demands and Work Environment
While performing the duties of this administrative position, the employee is regularly required to sit, talk, see, and hear. The employee may occasionally need to stand, walk, stoop, kneel, or reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. The work environment is typically an office setting with low to moderate noise levels.
The information contained in this position description is intended to describe the general content and requirements for the successful performance of the position. It is not an exhaustive list of duties, responsibilities, or requirements. Additional duties and responsibilities may be assigned based on departmental structure and business needs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
About Case Systems and BOSTONtec
At Case Systems and BOSTONtec, we pride ourselves on being one of the top employers in the Midland area, a reputation we've built through our commitment to our core values of Integrity, Teamwork, Positive Attitude, Achievement, and Growth. We strive to create a warm and welcoming environment for employees, customers, vendors, and other business partners, and we are committed to helping make the communities we live and work in better. We understand our employees are our most valuable resource, playing a crucial role in meeting and exceeding our customers' expectations and driving the success of the company. Here's what we offer to ensure our team members feel valued and supported:
Comprehensive Compensation and Benefits
- Wages – at or above regional market rates
- Health and Wellbeing – Medical, dental, vision, life, and disability insurance, as well as flexible spending account and health savings account options
- Financial Security – 401(k) retirement savings plan with company match and profit-sharing
- Work / Life Balance – generous paid time off and paid holidays and schedule flexibility
- Support and Development – Employee Assistance Program, personal and professional development programs, and recognition programs
Community Engagement
Through our Community Giving Committee, we actively address needs in the Great Lakes Bay Region by providing funding and volunteering. We are active members of several local, state, and national associations, and we encourage employee participation on boards and committees. We partner with local schools and colleges to provide work-based learning opportunities.
Ready to Apply?
Are you ready to make a significant impact in a dynamic team? Apply now to become the Case Systems and BOSTONtec team. Join us and be a part of a company that cares deeply about its employees, customers, and community.
