Job Details

Position Overview

• Product Support is the primary quality liaison group between the factories and the market.
• Support is the primary quality liaison group between the factories and the market.
• The primary role of the Data Visualization Specialist position is to create dashboards and visual reports to track warranty claims, product quality metrics, and customer satisfaction data.
• The primary role of the Data Visualization Specialist position is to create dashboards and visual reports to track warranty claims, product quality metrics, and customer satisfaction data.
• Develop and maintain interactive dashboards using tools like Tableau or Power BI to monitor warranty claims, defect rates, current and long term quality issues, and high cost drivers
• Collaborate with warranty analysts and quality engineers to understand data needs and design visualizations that highlight key trends and insights
• Transform raw warranty and quality data, such as repair orders and part failure rates, into clear, actionable visuals for team reviews and management reports
• Ensure data accuracy by performing basic cleaning and validation tasks on datasets from warranty databases
• Update dashboards regularly to reflect new data inputs, such as monthly warranty claims or field quality audit
•  Assist in presenting visualized insights to non technical stakeholders, such as quality managers or service teams, in a simple and impactful wa
•  Support ad hoc reporting requests, such as visualizing trends in specific vehicle models or regions
• Document dashboard designs and data sources to ensure consistency and ease of use for the team

Must Have

• Heavy dashboard interactive experience is required for this role.
• Must have  experience designing, creating, and maintaining dashboards in Tableau or Power BI.
• Must have created dashboards from scratch
• Experience with Python is a plus