Suburban CDJR of Troy, Troy, MI 48084
Full time
R116153
Dealership:L0422 Suburban CDJR of Troy
Suburban CDJR Troy
If you're ready to be part of something bigger, to be seen, supported, and celebrated - apply today. Your future is waiting in the fast lane.
We're looking for a Parts Advisor who thrives in a fast-paced environment, loves solving problems, and believes that customer service isn't a department - it's an attitude.
What You'll Do
Establish and maintain good working relationship with Wholesale and retail customers
Assist all customers promptly and professionally including retail and service. Communication must be clear and concise.
Maintain parts inventory, including stocking shelves, organizing bins, binning new parts and recording the location, conducting perpetual bin audits, and maintain special order bins.
Maintain a delivery board with departure times and destinations
Maintain a detailed delivery log when handling returns and funds
Assist in Physical Parts Inventory annually
Deliver parts to technicians or part recipient; pull orders for counter persons when necessary
Maintain clean and organized work area; all materials stored below the counter area
Immediately notify parts manager of damaged parts or shortages
Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards
Complete all applicable Lithia and manufacturer training required for certification
Sweep floors and empty trash containers daily, and maintain a clean parts department
Maintain clean delivery vehicle. Drive cautiously and safely staying within the laws of the road
Other duties as assigned
What You'll Bring
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
