Specialist, Benefits - HB08CE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
We are seeking a detail-oriented and collaborative Benefits Specialist to support the administration and continuous improvement of our retirement, wellbeing, and health & welfare programs. In this role, you will work across benefits operations, vendor management, reporting, employee support, and communications to help deliver programs that meet employee needs and support business priorities. This opportunity is ideal for a professional with 3-5 years of relevant experience who wants to deepen their expertise in benefits while building a broader career path within the Total Rewards function .
This role offers the opportunity to contribute to meaningful employee programs while gaining exposure to a broad range of benefits and Total Rewards activities. You'll join a collaborative environment where you can continue to grow your skills, expand your knowledge, and build toward future opportunities across the Total Rewards function.
Benefits Administration & Operations
Support administration of retirement, medical, dental, vision, life, disability, and wellness programs with a strong focus on accuracy, service, and process consistency
Resolve employee benefit questions and issues independently when appropriate, while escalating more complex matters as needed
Monitor participant issues, identify patterns, and recommend process improvements to enhance service delivery
Manage invoice processing, record maintenance, and other operational activities that support effective program administration
Vendor & Program Support
Partner with external benefits vendors on routine administration, issue resolution, and service coordination
Monitor vendor service performance and escalate trends or concerns for review
Contribute to vendor updates, annual enrollment readiness, and ongoing program changes
Compliance & Risk Management
Support compliance-related processes by maintaining records and following established procedures
Maintain plan files, documentation, and standard process materials
Prepare standard reports and supporting documentation
Data Analysis & Reporting
Compile and analyze benefits data to support recurring reporting, trend monitoring, and team decision-making
Prepare routine and ad hoc reports for internal stakeholders using benefits, vendor, and employee support data
Review participation, utilization, and service data to identify opportunities to enhance employee experience and program effectiveness
Employee Experience & Communications
Develop and distribute benefits communications and education materials that are clear, timely, and audience-appropriate
Assist during annual enrollment, including testing, employee support, and issue resolution
Support employee awareness of benefits programs through clear, timely, and audience-appropriate communications
Project Support
Support projects related to benefits administration, process improvement, systems enhancements, and vendor implementations
Track project deliverables and contribute to execution of assigned workstreams
Required
Bachelor's degree in Human Resources, Business, Finance, or a related field, or an equivalent combination of education and experience
3-5 years of experience in benefits, HR, Total Rewards, finance, or a related analytical or operations role
Strong attention to detail and organizational skills
Ability to manage recurring responsibilities independently, apply sound judgment, and maintain accuracy in a detail-oriented environment
Working knowledge of health and welfare benefits and employee support processes
Proficiency in Microsoft Office tools, especially Excel and Outlook
Preferred Qualifications
Experience supporting employee benefits, Total Rewards, HR operations, or related workforce programs
Familiarity with HR systems, case management tools, or benefits administration platforms
Foundational knowledge of artificial intelligence concepts and an interest in applying AI-enabled tools to improve reporting, employee support, communications, or process efficiency within HR or Total Rewards
Ability to apply new technologies, including AI-enabled tools, with sound judgment, attention to data quality, and a focus on improving the employee experience
Interest in building broader knowledge across the Total Rewards function , including benefits, wellbeing, retirement, and leave programs
Demonstrated curiosity and growth mindset to support career progression within Total Rewards
How You'll Stand Out
Attention to Detail: Maintains accuracy in benefits administration, reporting, and documentation
Collaboration: Works effectively with teammates, vendors, and internal partners
Continuous Improvement Mindset: Identifies opportunities to strengthen processes, service delivery, and employee experience
Problem Solving: Applies judgment to resolve issues, identify root causes, and escalate appropriately
Customer Focus: Delivers a positive employee experience
Learning Agility: Expands knowledge across benefits programs and develops broader understanding of the Total Rewards function over time
Why This Role
Supports a broad range of benefits activities within a structured and collaborative Total Rewards environment
Works with increasing independence while building expertise that supports future growth within Total Rewards
Engages regularly with HR team members, employees, and external vendors
Offers career development potential into broader Total Rewards areas
This role can have a Hybrid or Remote work arrangement.?Candidates who live near one of our offices and will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$80,000 - $120,000
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
