A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The person in this position will work closely with the program directors, program managers, Design & Informatics team, and staff of the Michigan Collaborative for Type 2 Diabetes (MCT2D) to lead and support design-focused quality improvement initiatives across the collaborative. This role will serve as the primary project lead for digital, design, and informatics initiatives across the collaborative, responsible for coordinating stakeholders, managing project scope and timelines, and ensuring successful implementation of strategic priorities.
The person in this position will do this by overseeing cross-functional projects involving the planning, development, implementation, evaluation, and continuous improvement of digital tools, educational resources, dashboards, data visualizations, websites, and other collaborative initiatives.
They will partner closely with the MCT2D Design and Informatics team, the MCT2D coordinating center leadership, and other stakeholders to translate complex healthcare information and data into intuitive, user-centered experiences that support patients and healthcare professionals across the State of Michigan.
This position will also lead project management activities related to design and informatics initiatives, including coordinating cross-functional teams, monitoring timelines and deliverables, proactively communicating project progress and barriers, and ensuring that all work meets high standards for quality, usability, and stakeholder experience. The individual will help guide strategic opportunities for innovation by incorporating user feedback, co-design methods, and human-centered design principles into collaborative initiatives and quality improvement efforts.
The list of stakeholders for this position includes the MCT2D program directors, program managers, Design & Informatics team, and staff; the Michigan Data Collaborative; Blue Cross Blue Shield of Michigan; patients and their families and support networks; and clinicians throughout the State of Michigan.
Applicants may provide a portfolio demonstrating experience leading design, UX, or digital product initiatives, as well as a cover letter and resume, in order to be considered for this position.
Project Leadership and Management (70%)
- Lead complex projects from initial concept through implementation and completion, developing and managing project charters, detailed work plans, schedules, resource requirements, project estimates, and success metrics.
- Provide direct supervision and mentorship for the MCT2D Multimedia Designer.
- Coordinate project teams composed of design, informatics, clinical, administrative, and external stakeholders.
- Independently prioritize initiatives, allocate resources and effort across competing collaborative priorities, and make decisions regarding project scope, sequencing, timelines, and resource utilization.
- Identify and analyze project risks, barriers, budget concerns, and scope or timeline issues; recommend solutions and independently take appropriate action to mitigate risks and keep projects on track.
- Make operational decisions regarding project scope, sequencing, and resource utilization.
- Serve as the primary point of contact and accountability for assigned projects, coordinating project teams and ensuring successful execution from concept through completion.
- Work with MCT2D's leadership team and Design & Informatics team to propose and oversee design, development, and implementation of quality improvement projects and tools.
- Track and analyze project performance against established work plans, timelines, budgets, milestones, and success metrics; proactively report project status, barriers, risks, scope changes, and recommended corrective actions to MCT2D leadership.
- Establish and ensure adherence to project quality standards; review project deliverables for quality, completeness, alignment with project requirements, and responsiveness to internal and external user needs.
- Co-lead Design and Informatics team meetings to establish project priorities, coordinate work across disciplines, resolve barriers, clarify responsibilities, and ensure alignment on project scope, timelines, and deliverables.
- Direct and oversee execution of project deliverables across internal team members and external stakeholders, ensuring adherence to established project plans, timelines, responsibilities, and quality standards and taking corrective action when deliverables are at risk.
- Collect and share/report data measuring project performance against established goals.
- Identify additional projects and new opportunities guided by feedback from MCT2D participants or program leadership.
Design (25%)
- Create original, artful, user-centered visual media, ranging from printed clinic posters, user interface and interaction designs for web and mobile applications, interactive data visualizations that meet the needs of our stakeholders. Combine creative concept development, strong visual storytelling, and technical execution to engage stakeholders, meet the organization's strategic priorities, and convey complex healthcare data and information in a straightforward yet engaging manner.
- Visual media will include: high-end web and print graphics, short animations and videos, templates, slide decks, infographics, brochures, fact sheets, and user interface components and interactions.
- Manage a repository of all design-related projects as well as a library of branded assets.
- Lead MCT2D's resource maintenance, supervising the MCT2D Admin to ensure that all tools receive annual audit, review, revisions, and sign off.
- Partnering with the Michigan Data Collaborative, the MCT2D program directors and data team to design visualizations for the MCT2D Patient Data Dashboard.
- Serve as the human-centered design expert and ensure that all MCT2D resources, tools, and programs are created in a human centered manner, as well as the presentation of data through the Patient Data Dashboard and scientific posters and presentations.
- Lead branding efforts and maintain high-quality, cohesive branding for existing collaborative work, and develop distinct and engaging visual identities for new initiatives.
Other Duties as Assigned (5%)
At least 5 years of progressively responsible experience managing complex projects from conception through implementation and completion.
Demonstrated ability to exercise independent judgment, evaluate competing courses of action, make decisions regarding matters of significance within assigned areas of responsibility, and take action to resolve complex project issues.
Experience managing multiple concurrent projects from conception through implementation.
Experience developing project plans, timelines, budgets, and stakeholder communication strategies.
Experience facilitating requirements gathering and translating organizational goals into project deliverables.
Demonstrated ability to independently manage complex initiatives involving multiple stakeholders.
